At a Glance
- Tasks: Manage partnerships and ensure high-quality service delivery for communities.
- Company: Join a passionate team dedicated to creating thriving communities.
- Benefits: Flexible working hours, impactful role, and collaborative environment.
- Other info: Fixed-term role until March 2027 with excellent career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong analytical and communication skills; experience in contract monitoring preferred.
Nottingham £32,800 - £38,700 per annum FTC until 31st March 2027
Are you someone who enjoys building strong partnerships, working with data, and making services better for customers? We’re looking for a Services Coordinator to join our Homes and Wellbeing team. You’ll play a key role in ensuring services across our communities are delivered to a high standard, working closely with managing agents, external providers, colleagues and customers. This is a Fixed-term role until 31 March 2027.
If you thrive on collaboration, problem-solving and making things run smoothly, we’d love to hear from you.
What you’ll be doing
You’ll take the lead on managing partnerships and service delivery across a number of schemes. Day to day, you will:
- Act as the main point of contact for external support providers and managing agents
- Build strong relationships with customers, colleagues and partners
- Monitor and manage service level agreements and contracts, ensuring high standards are met
- Prepare and analyse KPIs, performance data and management reports
- Work within budgets, monitoring spend and identifying value for money opportunities
Your work will directly influence the quality of services our customers receive every day.
What you’ll bring
We’re looking for someone who can combine strong analytical skills with excellent communication and partnership working:
- Experience in contract monitoring, KPI development, quality frameworks or management information systems
- Strong numeracy skills with confidence managing budgets and data
- Excellent communication skills, with a diplomatic and customer-focused approach
- Ability to solve problems logically and fairly
- Confidence working with stakeholders and presenting complex information clearly
- Full driving licence and access to a vehicle, unless a disability precludes this.
Why join us?
You’ll be joining a team that’s passionate about delivering excellent services and creating thriving communities. We’re committed to putting customers first, working collaboratively, and continuously improving what we do.
What you’ll get in return
- A flexible, agile working environment
- The opportunity to work across a wide variety of schemes and partnerships
- A role where your work has a real impact on communities and customers
Working pattern
- 29.5 hours per week
- Monday to Friday (office hours – working pattern can be agreed)
If you’re ready to take the next step in your career and be part of something meaningful, we’d love to hear from you.
Services Coordinator - Partnerships in Nottingham employer: Nottingham Community Housing Association Ltd
Join our Homes and Wellbeing team in Nottingham as a Services Coordinator, where you'll thrive in a collaborative environment dedicated to enhancing community services. We offer a flexible working culture, opportunities for professional growth, and the chance to make a tangible impact on the lives of our customers. With a focus on partnership building and service excellence, this role is perfect for those looking to contribute meaningfully while enjoying a supportive workplace.
Contact Details:
Nottingham Community Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Services Coordinator - Partnerships in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential partners. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its partnerships. Show us you understand our mission and how you can contribute to making services better for customers.
✨Tip Number 3
Practice your communication skills! Whether it's presenting data or discussing service delivery, being clear and confident will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Services Coordinator - Partnerships in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing partnerships and service delivery. We want to see how your skills align with what we’re looking for!
Show Off Your Data Skills:Since the role involves working with KPIs and performance data, don’t forget to mention any relevant experience you have with data analysis or contract monitoring. We love numbers, so let them shine!
Communicate Clearly:Your written application should reflect your excellent communication skills. Keep it clear and concise, and make sure to convey your customer-focused approach. We appreciate a good storyteller!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know Your Partnerships
Before the interview, research the company’s existing partnerships and services. Understand their approach to collaboration and how they measure success. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with KPIs, performance data, and contract monitoring. Bring examples of how you've used data to improve service delivery or solve problems in previous roles. This will highlight your analytical skills and ability to make data-driven decisions.
✨Communicate Clearly and Confidently
Practice explaining complex information in a simple way. During the interview, focus on being clear and concise when discussing your experiences. This will showcase your excellent communication skills and your ability to engage with various stakeholders.
✨Demonstrate Your Problem-Solving Ability
Think of specific examples where you've successfully solved problems in a collaborative environment. Be ready to explain your thought process and how you approached challenges. This will illustrate your logical thinking and customer-focused approach.
