At a Glance
- Tasks: Lead and manage supported living services, ensuring high-quality, person-centred support.
- Company: Join NCHA, a values-driven organisation making a real difference in people's lives.
- Benefits: Competitive salary, professional development, and the chance to impact lives positively.
- Other info: Inclusive workplace welcoming diverse applicants, with excellent career growth opportunities.
- Why this job: Be a leader in a dynamic environment, empowering individuals to achieve independence.
- Qualifications: Experience in social care management and a Level 5 qualification in Management or Health and Social Care.
Make a real difference, every single day. At NCHA, we believe great services start with great leaders. We're looking for an experienced Registered Manager to lead our supported living services at ESL Nuthall, Nottingham, helping to create environments where people can thrive, achieve their goals and live as independently as possible. In return, you'll join an organisation that values its people, supports professional development and gives you the opportunity to make a meaningful impact on the lives of others every day.
About the Service
ESL Nuthall is a CQC-registered supported living service in Nottingham, providing high-quality, person-centred support to adults with learning disabilities, mental health needs, physical disabilities, dual diagnoses and complex needs. Our aim is to empower people to live as independently as possible, make their own choices and achieve positive outcomes within their local communities.
The service operates across two locations. Our main supported living site near Cinderhill supports up to 15 individuals across several properties within the complex, as well as one outreach customer living nearby. We also operate a single-person satellite service in Hyson Green. Across both services, dedicated staff provide 24-hour support, tailored to each individual's needs, goals and aspirations.
The service is led by a Registered Manager, supported by one Assistant Manager, one Care Co-ordinator, and 3 Senior Support Workers, alongside a skilled team of Support Workers and Care Assistants. Together, they deliver safe, responsive and outcome-focused support while promoting independence, wellbeing and social inclusion.
This is an exciting opportunity to lead a well-established service with a strong commitment to quality, continuous improvement and delivering excellent support for the people we serve.
Please note: The service office is located on the first floor and can only be accessed via an external flight of stairs. Alternative meeting arrangements can be made where required.
About the Role
As our Registered Manager, you will have overall responsibility for the leadership, performance and day-to-day management of our supported living services, ensuring the delivery of safe, high-quality, person-centred support that meets the needs of the people we serve. You will lead and develop a multidisciplinary team, creating a positive and inclusive culture where colleagues feel supported, valued and empowered to achieve excellent outcomes. The role includes responsibility for service quality, safeguarding, compliance, health and safety, workforce planning, financial performance and continuous improvement, ensuring all contractual, regulatory and organisational standards are consistently met.
Working closely with customers, families, commissioners, health and social care professionals and other partners, you will build and maintain effective relationships that support service delivery and drive positive outcomes. You will use customer feedback, performance data and risk management processes to inform decision-making, monitor service effectiveness and identify opportunities for improvement. You will also contribute to the development of new business opportunities and wider organisational objectives, helping to shape and grow services that make a lasting difference to people's lives.
This is an exciting opportunity for an experienced leader who is passionate about delivering excellent care and support, developing high-performing teams and championing independence, choice and inclusion. If you thrive in a dynamic environment, can confidently manage performance, budgets and change, and are committed to maintaining the highest standards of service delivery, we'd love to hear from you.
Working Hours
The role is mainly completed within office hours, with some occasional early mornings, late evenings, weekend and/or overnight working expected. You must have flexibility to meet the needs of the service.
What you’ll bring
We are looking for an experienced and confident manager who can lead high-quality services, support teams to perform well, and ensure positive outcomes for service users and tenants. You will bring strong leadership skills, sound judgement and a clear commitment to delivering person-centred support in a regulated care, housing or supported living environment.
You will also have comprehensive knowledge of the needs and requirements of our customers, with the ability to use this understanding to shape effective service delivery. As a successful candidate, you will have substantial management experience within a social care environment, alongside proven experience of supported housing or care settings. You will be confident managing budgets and financial processes, supporting change within teams and developing colleagues through effective performance management, supervision and support.
You will hold a minimum NVQ Level 5, QCF Diploma Level 5 or equivalent qualification in Management or Leadership, Health and Social Care. You must be able and willing to register with CQC. You will bring a good level of numeracy, literacy and IT skills, together with the ability to analyse information, make informed decisions and maintain high standards of service quality. Just as importantly, you will understand and value the needs of people from diverse social, cultural and racial backgrounds, and will be committed to modelling NCHA’s CLEAR values and purpose. A driving licence and access to a vehicle is required unless a disability precludes this.
Ready to lead meaningful change?
If you’re looking for a leadership role where you can combine purpose, challenge, and impact, we’d love to hear from you. Apply today and help shape services that change lives.
Interviews will be held on 24 August 2026. Successful candidates will be required to complete a work-related test, an online ability test, and presentation as part of their recruitment process.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, candidates with disabilities, as they are currently under-represented within our workforce principally in our people manager roles.
Registered Manager in Nottingham employer: Nottingham Community Housing Association Ltd
At NCHA, we pride ourselves on being an excellent employer, offering a dynamic work environment where Multi Skilled Joiners can thrive. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values diversity and inclusivity. Working in the East Midlands, you'll not only enjoy competitive pay but also the satisfaction of making a meaningful impact in the lives of vulnerable individuals every day.
Contact Details:
Nottingham Community Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Nottingham
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We think you need these skills to ace Registered Manager in Nottingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nottingham Community Housing Association Ltd:Before hitting send, make sure to tailor your application specifically to Nottingham Community Housing Association Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
