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- Tasks: Be the friendly face of NCHA, welcoming visitors and keeping the office running smoothly.
- Company: Join a supportive team at one of the UK’s Best Places to Work.
- Benefits: Competitive salary, training provided, and a vibrant workplace culture.
- Why this job: Make a real difference by creating a welcoming environment for everyone.
- Qualifications: GCSE English and Maths required; experience in facilities is a plus.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic setting.
The predicted salary is between 19166 - 22000 £ per year.
Nottingham - Clifton
£23,196 - £26,264 per annum
Are you confident, engaging and passionate about helping people feel at home? Do you thrive in a role where no two days are ever the same? If you’re reliable, proactive and love being at the centre of everything, you could be the next Workplaces Assistant at NCHA. As one of the faces of NCHA, you’ll be expected to be on-site each day, creating exceptional first impressions and supporting colleagues, visitors and partners across the organisation.
What You’ll Do
As our Workplaces Assistant, you’re much more than a receptionist – you’re a key part of our Workplaces Team and a vital link across the business. You’ll be the first port of call, helping people feel welcome, solving problems and keeping our head office running smoothly by:
- Creating a warm, friendly welcome for everyone entering the building
- Coordinating meeting rooms, hospitality, and events
- Managing deliveries, office supplies, and systems confidently
- Supporting facilities and maintenance tasks
- Carrying out building checks to ensure a safe, tidy, compliant space
- Handling phone, email, and face‑to‑face enquiries professionally
- Remaining calm, proactive, and solutions‑focused in busy moments
- Supporting colleagues in distress and handling conflict sensitively
You’ll be an approachable, trusted point of contact who keeps the workplace running at its best.
What We’re Looking For
We’re looking for someone who is:
- Warm, welcoming, and people‑focused
- A confident communicator who thrives in a busy environment
- Reliable, organised, and great at multitasking
- Comfortable using digital systems and Microsoft Office
- Calm under pressure and able to manage challenging situations
- Happy to rotate weekly between the 8am–4pm and 10am–6pm shifts
GCSE English and Maths (or equivalent) are essential. Experience in facilities or health and safety is desirable, but full training will be provided.
Why Join NCHA?
At NCHA, you’re not just supporting the building – you’re supporting the people who make a difference every day. You’ll join a friendly, supportive team and play a vital role in delivering an exceptional workplace experience.
NCHA is officially recognised as:
- One of the UK’s Best Places to Work
- A Best Workplace for Wellbeing
- A Best Workplace for Women 2024
Become part of something bigger. Become part of NCHA.
Ready to Apply?
- Online video interviews: 20th April
- Formal interviews: 27th April
Apply now and bring your energy, warmth, and organisation to the heart of NCHA. Our roles are popular, so please submit your application sooner rather than later, as we may close it early if we receive sufficient interest.
Please note we do not offer visa sponsorship. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, candidates with disabilities, as they are currently under-represented within our workforce principally in our people manager roles.
Receptionist / Administrator in Nottingham employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator in Nottingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of NCHA.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and engaging is key. Try role-playing with a friend or family member to get comfortable with handling different types of enquiries.
✨Tip Number 3
Be proactive during your interview. Think of examples from your past experiences where you've solved problems or helped others feel welcome. This will demonstrate your ability to thrive in a busy environment and show that you're ready to jump in and support the team.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist / Administrator in Nottingham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for helping others.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your experience with multitasking and problem-solving, as these are key in our busy environment.
Showcase Your Communication Skills: As a receptionist/administrator, communication is crucial. Use your application to demonstrate your ability to engage with people confidently, whether it’s through written or verbal communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Receptionist / Administrator at NCHA entails. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As the first point of contact, your ability to create a warm and welcoming atmosphere is crucial. Prepare examples from your past experiences where you've successfully engaged with people or resolved conflicts. This will demonstrate your people-focused approach and ability to thrive in a busy environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle challenging situations, especially under pressure. Think of specific instances where you remained calm and proactive. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This not only shows respect for the interviewers' time but also reflects your reliability and professionalism—key traits for a Receptionist / Administrator role.