Manager - Domestic Abuse

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Are you looking for the next step in your care career? Utilise your current skills and experience to help manage and develop our team as Project Manager at Derbyshire WISH. If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Care and Support Service, please apply today!

Who are Derbyshire WISH?

Derbyshire WISH provides Ofsted Regulated refuge and community based (outreach) care and support to adults and children who are experiencing domestic abuse. We’re part of the wider NCHA family and we offer our services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.

The Role

The project manager will be responsible for the effective management of our refuge provision in Amber Valley. The post holder will line manage the community and refuge support workers and children & young people workers. Working closely in a team with the Service manager and wider operational leadership, the post holder will provide day to day management and assist in the development of the services.

As the Project Manager you will have a variety of duties and responsibilities which will include but are not limited to:

• Recruiting, selecting and inducting new colleagues, managing performance through supervisions, development plans and CLEAR conversations
• Managing workplace health and safety risk assessments and practices in line with regulations
• Meeting statutory and organisational quality requirements and regulations, including Ofsted
• Develop, monitor and meet designated cost centre income and expenditure targets
• Contribute to wider organisational development initiatives to develop and improve services
• Develop and maintain partnerships with internal and external stakeholders
• Work in partnership with other organisations.

About You

You will be passionate about supporting survivors of domestic abuse. You will be able to motivate the team, empowering them to achieve great things across the service. When things don't go to plan; you will need to be resilient and have the character to bounce back. You will have a sense of humour and compassion; clearly demonstrating our organisations’ values of being Caring, Learning, Enthusiastic, Accountable and Resilient.

Having a ‘can do’ attitude and the right values, you will be able to work in a way to ensure support is delivered in the most compassionate and empowering way. You will have strong communication skills to not only work effectively and efficiently with your team and the service users but also to actively build relationships with key support agencies.

You will need experience in Domestic Abuse and case management. Minimum or working towards NVQ level 3 or new QCF Diploma level 3 in Management or Leadership, Health and Social Care, Housing or another relevant qualification or experience at Level 3.

You will work Monday to Friday 9am – 5pm, however there may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays. You will be required to have flexibility to travel across Derbyshire therefore driving licence and access to a car (with business insurance) is essential.

All successful candidates will be required to take a work-related test prior to the interview.

USEFUL TOP TIPS: You will need to attach a CV in order to apply for this role. All correspondence will be via your registered email address. View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!

For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!

Looking forward to receiving your application! Interviews will be taking place on an ongoing basis; we reserve the right to close this vacancy early if we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Closing Date: 1st May 2025