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- Tasks: Maintain properties, conduct repairs, and support tenants in a dynamic community role.
- Company: Join NCHA, a community-focused organisation dedicated to enhancing lives.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Why this job: Be the go-to person for tenants, ensuring their homes are safe and welcoming.
- Qualifications: Experience in maintenance, health and safety knowledge, and tech-savvy skills required.
- Other info: Enjoy independence and variety in your work while building stronger communities.
The predicted salary is between 20700 - 24900 £ per year.
£24,739 - £29,055 per annum
Are you a hands-on problem solver with a passion for ensuring homes and communities are safe, clean, and welcoming? Join us at NCHA as a Multi-Site Services Officer and play a vital role in maintaining our properties and supporting our tenants, ensuring the safety, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants.
What You’ll Do:
- Repairs & Maintenance: Diagnose and carry out basic repairs, decorative touch-ups, and coordinate major repair works with contractors.
- Health & Safety: Conduct regular safety inspections, test communal systems, and report risks or faults.
- Community Support: Monitor communal areas, provide tenants with advice, and report anti-social behaviour or issues like fly-tipping.
- Contractor Oversight: Ensure cleaning and grounds maintenance contractors meet high standards and report any concerns.
- Team Collaboration: Support colleagues during absences and attend tenant meetings when needed.
What We’re Looking For:
We’re looking for someone who knows their way around maintenance and repairs and is comfortable using the tools and equipment that come with the job. It’s important that you’ve got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you’ve got to be great at managing your time and sticking to procedures and instructions.
A valid UK manual driving licence will also be required for the role.
Why Join Us?
Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of travelling around, never stuck in one place or the same office. Every day brings new challenges, and you’ll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance.
35 hours per week Mon - Fri Flexible working hours of 7 hours per day between 08:30 - 18:30
If you’re passionate about making a difference in your community and have the skills and experience we’re looking for, we’d love to hear from you. Interviews will be held in Mountsorrel.
Join us in building stronger, safer communities!
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
Multi-Site Services Officer in Leicester employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site Services Officer in Leicester
✨Tip Number 1
Get to know the company! Research NCHA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences relate to the responsibilities of a Multi-Site Services Officer. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Multi-Site Services Officer in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for maintaining safe and welcoming communities shine through. We want to see that you genuinely care about making a difference in people's lives!
Highlight Relevant Experience: Make sure to mention any hands-on experience you have with repairs, maintenance, or community support. We love seeing how your background aligns with the role of Multi-Site Services Officer.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know Your Stuff
Make sure you brush up on your maintenance and repair knowledge. Familiarise yourself with common issues that might arise in properties, and be ready to discuss how you've tackled similar problems in the past. This will show that you're not just a hands-on problem solver, but also someone who understands the nuances of the role.
✨Health & Safety First
Since health and safety is a big part of the job, be prepared to talk about relevant regulations and your experience with safety inspections. Think of examples where you've identified risks or implemented safety measures. This will demonstrate your commitment to keeping communities safe and compliant.
✨Show Your Community Spirit
This role involves a lot of community interaction, so think about times when you've supported tenants or dealt with anti-social behaviour. Share specific examples that highlight your ability to communicate effectively and build relationships within the community. It’s all about showing you care!
✨Tech-Savvy Skills
Since you'll need to use gadgets like iPads and smartphones for reporting, be ready to discuss your tech skills. Mention any relevant software or tools you've used in previous roles. This will reassure them that you can handle the digital aspects of the job without a hitch.
