At a Glance
- Tasks: Support individuals experiencing homelessness to build stability and move into long-term housing.
- Company: Join a dedicated team making a real difference in Nottingham's homelessness service.
- Benefits: Competitive salary, meaningful work, and the chance to empower others.
- Other info: Flexible shifts and a supportive environment focused on personal growth.
- Why this job: Make a positive impact on people's lives while developing essential skills.
- Qualifications: Strong communication skills, resilience, and a passion for helping others.
Housing Project Workers needed for a new project in Nottingham. This opportunity within our 28-bed temporary accommodation service for single adults experiencing homelessness is perfect for someone who thrives in a role that blends practical support, housing progression, and person-centred guidance. You’ll play a key part in helping residents build stability, develop essential life skills, and move on into long-term housing—typically within 6 months.
Key Responsibilities
- Create and monitor Move-On Plans and Ready-to-Move Plans within the first week of arrival.
- Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
- Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
- Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
- Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move-on options.
- Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).
Operational & Safety Responsibilities
- Support Housing Benefit applications and maximise income opportunities.
- Complete weekly flat health and safety checks.
- Log incidents, risks and concerns in line with policy.
- Address non-engagement through persistent, flexible support and escalate concerns where necessary.
About You
- Clear, friendly and professional communicator with a genuine desire to help others progress.
- Able to read, follow and record information accurately.
- Confident using basic IT (emails, Word, updating records).
- Resilient, calm under pressure, and able to manage challenging situations.
- Understands professional boundaries and confidentiality.
- Positive attitude, strong work ethic, and values-driven approach.
Working Hours
37 Hours a week. Shifts include:
- 07:15 - 14:30
- 13:15 - 20:45
- 20:45 - 07:00
We reserve the right to close the vacancy early if we receive sufficient interest in the role. This role is ideal if you’re passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.
Housing Project Worker - Homelessness Service employer: Nottingham Community Housing Association Ltd
At NCHA, we pride ourselves on being an excellent employer, offering a dynamic work environment where Multi Skilled Joiners can thrive. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that values diversity and inclusivity. Working in the East Midlands, you'll not only enjoy competitive pay but also the satisfaction of making a meaningful impact in the lives of vulnerable individuals every day.
Contact Details:
Nottingham Community Housing Association Ltd Recruitment Team
