At a Glance
- Tasks: Schedule and coordinate housing repairs to ensure timely completion and excellent service.
- Company: Join NCHA, a leading housing association in the East Midlands.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Why this job: Make a real difference by keeping homes safe and well-maintained.
- Qualifications: Planning or administration experience preferred; strong communication skills essential.
- Other info: Diverse and inclusive workplace with potential for permanent roles.
Nottingham
£26,950 - £30,855 per annum
About NCHA
NCHA is one of the leading housing associations in the East Midlands. We manage all repairs and maintenance in-house to deliver quality and efficiency for our customers. Our Property Services team is growing and we’re looking for talented Work Planners to help us keep homes safe and well maintained.
The Role
As a Work Planner you’ll schedule and coordinate housing repairs and maintenance for our trade teams. You’ll make sure jobs are planned effectively and completed on time, helping us provide excellent service to our customers.
What You’ll Do
- Diagnose maintenance issues and estimate time needed for repairs
- Create work schedules to maximise team productivity
- Raise work orders using our systems
- Provide clear instructions to trade teams and inspectors
- Order materials when needed
- Monitor progress and ensure tasks meet Service Level Agreements
What We’re Looking For
- Experience in planning or administration is desirable
- Ability to prioritise a varied workload
- Strong communication and customer service skills
- Calm under pressure and able to meet deadlines
- Aware of diverse customer needs
NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women.
Successful candidates may undergo a work related test prior to interview.
We have one permanent position and one fixed-term position for 6 months available to cover a secondment in the team, with the possibility this may be made permanent.
NCHA does not currently offer visa sponsorship.
Work Planner / Scheduler in Clifton employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work Planner / Scheduler in Clifton
✨Tip Number 1
Get to know the company! Research NCHA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to planning and scheduling. Think about examples from your past experiences that highlight your skills in prioritising workloads and managing time effectively.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NCHA team!
We think you need these skills to ace Work Planner / Scheduler in Clifton
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Understand what a Work Planner does and how your skills fit in. This will help us tailor your application to show you're the perfect match!
Show Off Your Experience: Highlight any relevant experience you have in planning or administration. Use specific examples to demonstrate how you've successfully managed workloads or improved processes in the past. We want to see how you can bring that expertise to our team!
Keep It Clear and Concise: When writing your application, be clear and to the point. Avoid jargon and keep your sentences straightforward. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at NCHA!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Work Planner/Scheduler role. Familiarise yourself with the key responsibilities like scheduling repairs and coordinating with trade teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated with teams or customers in the past. Think about situations where you had to provide clear instructions or resolve issues, as these will demonstrate your ability to excel in a customer-focused environment.
✨Demonstrate Your Organisational Skills
As a Work Planner, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise workloads and manage deadlines. You could even share a specific instance where you successfully handled a busy schedule, which will highlight your organisational prowess.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. For example, they might ask how you'd handle a situation where a job is running behind schedule. Think through your approach to problem-solving and be prepared to explain your thought process clearly, showing that you can remain calm under pressure.