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For Companies At a Glance
- Tasks: Schedule and coordinate housing repairs to ensure timely completion and excellent service.
- Company: Join NCHA, a leading housing association in the East Midlands.
- Benefits: Competitive salary and a supportive work environment focused on growth.
- Why this job: Make a real difference by helping keep homes safe and well-maintained.
- Qualifications: Experience in planning or administration with strong communication skills.
- Other info: NCHA values diversity and encourages applications from all backgrounds.
The predicted salary is between 23000 - 29000 £ per year.
About NCHA
NCHA is one of the leading housing associations in the East Midlands. We manage all repairs and maintenance in-house to deliver quality and efficiency for our customers. Our Property Services team is growing and we’re looking for talented Work Planners to help us keep homes safe and well maintained.
The Role
As a Work Planner you’ll schedule and coordinate housing repairs and maintenance for our trade teams. You’ll make sure jobs are planned effectively and completed on time, helping us provide excellent service to our customers.
What You’ll Do
- Diagnose maintenance issues and estimate time needed for repairs
- Create work schedules to maximise team productivity
- Raise work orders using our systems
- Provide clear instructions to trade teams and inspectors
- Order materials when needed
- Monitor progress and ensure tasks meet Service Level Agreements.
What We’re Looking For
- Experience in planning or administration
- Ability to prioritise a varied workload
- Strong communication and customer service skills
- Calm under pressure and able to meet deadlines
- Aware of diverse customer needs
NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ communities, and women. Successful candidates may undergo a work related test prior to interview. Note: NCHA does not currently offer visa sponsorship.
Locations
Work Planner in Clifton, Nottingham employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work Planner in Clifton, Nottingham
✨Tip Number 1
Get to know the company! Research NCHA and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Work Planner, you'll need to convey information clearly. Try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Prepare for potential tests! Since NCHA may require a work-related test before the interview, brush up on your planning and organisational skills. Use online resources or practice scenarios to get ready.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Work Planner in Clifton, Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in planning or administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Work Planner role. Share specific examples of how you've prioritised workloads and communicated effectively in past roles.
Showcase Your Customer Service Skills: Since we value strong communication and customer service skills, make sure to include any relevant experiences that demonstrate your ability to meet diverse customer needs. We love seeing how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Work Planner inside out. Familiarise yourself with scheduling techniques and how to diagnose maintenance issues. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with teams or customers in the past. Think about times when you had to provide clear instructions or manage expectations, as these will resonate well with the interviewers.
✨Demonstrate Your Organisation Skills
Be ready to discuss how you prioritise tasks and manage a varied workload. You might even want to bring a sample work schedule or a planning tool you've used before. This will give the interviewers a tangible sense of your organisational abilities.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills under pressure. Think about potential challenges a Work Planner might face and how you would handle them. This will show that you're proactive and ready to tackle the job head-on.