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For Companies At a Glance
- Tasks: Support and improve key business applications while implementing exciting tech changes.
- Company: Join Nottingham Community Housing Association, a top-rated workplace for wellbeing and inclusivity.
- Benefits: Enjoy a 35-hour week, generous leave, healthcare support, and shopping discounts.
- Why this job: Be part of a collaborative team making a real impact in the community.
- Qualifications: IT support experience and strong problem-solving skills are essential.
- Other info: Flexible working options and excellent career development opportunities await you.
The predicted salary is between 22626 - 35275 ÂŁ per year.
Are you someone who loves solving problems, supporting colleagues, and improving the systems people rely on every day? If you want to be part of a team delivering exciting technology changes across the organisation, you’ll feel right at home here.
What you’ll be doing
As our Applications Analyst, you’ll play a key role in keeping our core business applications running smoothly and helping us introduce new ones as we deliver our multi‑year Technology Roadmap. You’ll be trusted to:
- Support the day‑to‑day operation, maintenance and performance of key NCHA applications and systems.
- Configure and tune applications to ensure databases, servers and internet services run efficiently.
- Assist with implementing new applications and contribute to the selection and configuration of end‑user hardware and software.
- Monitor applications to ensure accurate data capture and compliance with Technology Services policies.
- Log, investigate and resolve incidents and requests, liaising with external suppliers where needed.
- Create and maintain documentation for systems, processes and procedures.
- Work with the Service Desk Trainer to deliver training on new and existing applications.
- Provide occasional cover for the Technology Service Desk.
You’ll be joining a friendly, collaborative team where your ideas and suggestions will help shape how we work.
Why you’ll love working here
This year, we were officially ranked as such by Great Place to Work UK recognising us as not only one of the UK’s Best Workplaces, but also one of the Best Workplaces for Wellbeing™ and for Women™. It’s recognition we’re proud of, and it reflects what 77% of our colleagues already say: NCHA is a great place to work. Take a look at our working life, benefits, and values to see what makes us stand out. We want you to be happy, healthy and supported, both in and out of work. Here’s what you can look forward to:
- 35‑hour working week as standard
- Generous annual leave, with the option to buy or sell additional days
- A brilliant wellbeing package, including:
- Healthcare cash plan
- Counselling and support helpline
- Support with bus and tram passes
- Shopping discounts
- And plenty more to help you feel your best
What you’ll bring
- Experience in an IT support environment or supporting a core line-of-business application.
- Strong IT skills and a problem‑solving mindset.
- Clear, confident communication with colleagues at all levels.
- Good attention to detail and familiarity with call‑logging systems.
- A collaborative approach and a willingness to learn.
- Knowledge of Windows environments, Microsoft Office, TCP/IP/network principles or Citrix is helpful, but not essential.
Working hours
This is a full time Monday to Friday role, with flexibility to work from our head office and from home. Occasional out‑of‑hours work to support system changes or project activity will be needed. Shortlisted candidates will complete a short work‑related test before interview. Interviews will take place Monday 16 February at our head office in Clifton.
We’re proud to be an Equal Opportunities and Disability Confident Employer. We welcome applications from candidates of all backgrounds, including those from Black, Asian and minority ethnic communities, disabled applicants, and members of the LGBT+ community.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Applications Analyst employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support and problem-solving. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your passion for technology! During interviews, share examples of how you've improved systems or solved problems in previous roles. It’ll demonstrate your proactive approach and fit for the Applications Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest updates and opportunities there.
We think you need these skills to ace Applications Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Applications Analyst role. Highlight your relevant experience in IT support and problem-solving skills, as these are key to what we’re looking for.
Show Your Passion: Let us know why you’re excited about this role! Share your enthusiasm for technology and how you enjoy helping others. A bit of personality goes a long way in making your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless necessary. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and helps us keep track of your application.
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Know Your Applications
Before the interview, make sure you’re familiar with the core applications and systems mentioned in the job description. Research how they operate and think about any improvements you could suggest. This shows your proactive approach and genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved IT issues or improved system performance. Be ready to discuss your thought process and the steps you took to reach a solution. This will highlight your problem-solving mindset, which is crucial for an Applications Analyst.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with colleagues at all levels, being able to communicate technical information in an understandable way is key. Consider doing mock interviews with friends or family to refine your delivery.
✨Emphasise Collaboration
The job requires a collaborative approach, so be prepared to discuss how you’ve worked effectively in teams before. Share specific examples of how you contributed to team success and how you value others' input. This will resonate well with the friendly, collaborative culture they promote.
