- Provide ongoing, person-centred support to customers with profound and enduring mental health conditions to improve quality of life and promote independent living.
- Deliver a structured, flexible community outreach service tailored to individual needs.
- Support customers to sustain their tenancies, including understanding tenancy responsibilities such as property care and rent payments.
- Create and maintain a safe, supportive, and empowering environment for customers.
- Work closely with customers to build confidence, independence, and community integration.
- Liaise effectively with statutory and voluntary agencies, including Mental Health Teams and Adult Social Care, to deliver coordinated support.
- Contribute to the development of services to reflect changing customer needs and support long-term positive outcomes.
GCSE English and Maths Level 4-9 or equivalent. - Experience supporting vulnerable people, with a clear understanding of professional boundaries and diverse backgrounds.
- Ability to deliver structured, person-centred support, including needs assessments, support planning, and risk assessments.
- Strong communication skills, with the ability to maintain clear, accurate records and reports using Microsoft Office and digital systems.
- Good administrative skills, with strong attention to detail and the ability to manage service user information and meet targets.
- A positive, resilient, and inclusive approach, demonstrating confidence in challenging situations and a commitment to equality, diversity, and inclusion.
Important - Enhanced DBS clearance, full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.
We're one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of specialist housing and home ownership options. We're driven to have a positive impact on people's lives and provide affo...
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Community Outreach Support Worker - Mental Health in Nottingham employer: Nottingham Community Housing Association Limited
At NCHA, we are dedicated to empowering young people and fostering their independence in a supportive and values-driven environment. As a recognised Great Place to Work, we offer comprehensive training and development opportunities, alongside a generous benefits package that includes a wellbeing plan, free healthcare cash plan, and social events, all aimed at enhancing your career while making a meaningful impact in the lives of young individuals in Newark.
Contact Details:
Nottingham Community Housing Association Limited Recruitment Team
