Nottingham Community Housing Association (NCHA) is seeking a Customer Experience Agent to be the voice of housing services, helping customers access repairs, tenancy queries and a range of housing-related services from the first contact.
You will deliver outstanding customer service, resolve enquiries promptly, and promote self-service channels while coordinating with contractors and colleagues to ensure value for money and positive outcomes.
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Hybrid Customer Experience Agent – Housing & Service Desk in Clifton employer: Nottingham Community Housing Association Limited
At NCHA, we are dedicated to empowering young people and fostering their independence in a supportive and values-driven environment. As a recognised Great Place to Work, we offer comprehensive training and development opportunities, alongside a generous benefits package that includes a wellbeing plan, free healthcare cash plan, and social events, all aimed at enhancing your career while making a meaningful impact in the lives of young individuals in Newark.
Contact Details:
Nottingham Community Housing Association Limited Recruitment Team
