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£26,519 to £27,665 per annum FTE (Band 4, pro-rata for part-time)
Weekly Hours:
37
Location:
Nottingham
Closing Date:
06/11/2026
Job Category:
Teaching Support
Campus:
Adams
Team:
3203 - Student Services
Job Introduction
Yourfuture is here
Aplace to inspire
Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we’re making a positive difference to our learners, to our communities and to each other. We’re building better futures, for others and for ourselves. Here, you’ll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.
Who we need
An enthusiastic individual who has exceptional customer service skills. You will champion the \"customer first\" approach. You will need to be able to work independently, whilst being able to offer information and support to our customers including students, internal & external stakeholders.
What you’ll bring
You will have a wealth of experience in customer service, particularly within face to face environments. Being able to work independently and as part of a wider team. You will be flexible as you will be required to start work at 8am and cover reception services at other campuses.
- Flexibility to cover various hours and college campuses
- Have confidence and a resilient attitude to change
WhyJoin us
- Competitive salary - £26,519 to £27,665 FTE. (This will be pro-rated for part time posts)
- 35 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave
- Access to Local Government Pension Scheme (LGPS).
- Discounts at various stores and services across the UK via our Vivup App
- Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme
- Opportunities for professional development including 8 dedicatedContinued Personal Development (CPD) days and our Request to InvestProgramme
A place tobelong
At Nottingham College, we’re committed to creating a workplace where everyone feels supported , valued, and understood.
We’re proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we’re actively tackling the stigma around menstrual health and providing meaningful support to those affected.
Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri-menopause feel heard and supported .
Mental health matters here too - our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college.
Through our Wellness Cafés – informal gatherings that invite open conversation – colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career .
Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference . Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need.
Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment . Background checks including employer references, and an enhanced DBS check will be required for this role.
We value accessibility and inclusion throughout our recruitment process. If you need help or information in another format, contact People.services@nottinghamcollege.ac.uk or call us on 0115 884 2222.
We review applications as they are received, so please apply early. We may close the advert early if we receive a high volume of applications, and interview dates may change.
Please note that this role does not meet the standard salary requirements for Skilled Worker visa sponsorship. However, Home Office exemptions may apply depending on individual circumstances. Candidates are advised to review the Skilled Worker visa criteria on GOV.UK before applying.
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Student Advisor in Nottingham employer: Nottingham College
Nottingham College is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a supportive and inclusive work environment. With competitive salaries, generous annual leave, and numerous professional development opportunities, employees are empowered to thrive in their careers while making a meaningful impact on the lives of learners with Special Educational Needs and Disabilities. The college's commitment to mental health and wellbeing, alongside its recognition as a Carer Confident employer, ensures that all staff feel valued and understood.
