Nottingham College is seeking a full-time permanent Advice, Information & Referral Officer to support our BEGIN service. You will screen and log calls, assess language levels, residency, and benefit status, and book learner appointments with accuracy.
You'll work in a hybrid pattern—two days at home and three on site at the Adams Building—utilising ICT systems to maintain detailed records and deliver excellent customer service to learners.
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Advice & Information Referral Officer (Hybrid) in Nottingham employer: Nottingham College
Nottingham College is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a supportive and inclusive work environment. With competitive salaries, generous annual leave, and numerous professional development opportunities, employees are empowered to thrive in their careers while making a meaningful impact on the lives of learners with Special Educational Needs and Disabilities. The college's commitment to mental health and wellbeing, alongside its recognition as a Carer Confident employer, ensures that all staff feel valued and understood.
