Day-to-day duties will include:
- Answer inbound phone calls, transfer to relevant person, log call notes on CRM
- Part-completing all candidate application forms (from their CV details) in advance of their consultant appointments
- Respond to email inbox, forward on general enquiries from candidates eg they might be chasing if we have received their ID
- Fill in reference request forms, sending references (all copy & pasted from templates), responding to inbound emails
- Filing paper candidate application forms alphabetically, removing old electronic files from the CRM, updating status of candidates on system (from a simple drop down list)
- Updating candidate personal details (addresses, numbers etc), client/company details, and job details (hours, salary, postcode etc) on CRM
- Operating the online DigiSigner account to send forms and save returned forms in shared folders (all copy & pasted from templates)
- General office errands eg collecting supplies, buying milk, post
Ad hoc admin tasks as requested by PA and directors as needed - Additional duties if pick things up quickly
- Chasing missing references
- Support consultants to produce CVs from AI templates and checking quality
- Producing booking confirmations through CRM (all copy & pasted from templates)
- Emailing Terms of Business to clients (all copy & pasted from templates)
Administration Assistant Apprentice in Nottingham employer: Nottingham College
Nottingham College is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a supportive and inclusive work environment. With competitive salaries, generous annual leave, and numerous professional development opportunities, employees are empowered to thrive in their careers while making a meaningful impact on the lives of learners with Special Educational Needs and Disabilities. The college's commitment to mental health and wellbeing, alongside its recognition as a Carer Confident employer, ensures that all staff feel valued and understood.
