The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Hyundai York are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
- Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
- Upselling and cross-selling additional products and services
- Booking in cars for MOT's and service
- Liaising with workshop vehicle technicians for updates with vehicle repair timescales
- Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
- Working to a high level of customer service at all times
- General ad hoc duties as and when required
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Hyundai Service Advisor Apprenticeship employer: Nottingham College
Nottingham College is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a supportive and inclusive work environment. With competitive salaries, generous annual leave, and numerous professional development opportunities, employees are empowered to thrive in their careers while making a meaningful impact on the lives of learners with Special Educational Needs and Disabilities. The college's commitment to mental health and wellbeing, alongside its recognition as a Carer Confident employer, ensures that all staff feel valued and understood.
