At a Glance
- Tasks: Learn to advise customers and manage parts orders while delivering top-notch service.
- Company: Join the dynamic team at West Riding Hyundai in Bolton.
- Benefits: Gain hands-on experience, earn while you learn, and develop valuable skills.
- Why this job: Kickstart your career in the automotive industry with a supportive apprenticeship.
- Qualifications: No prior experience needed, just a passion for cars and customer service.
- Other info: Enjoy a collaborative environment with opportunities for growth and advancement.
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
- Working with customers to meet their requirements and giving advice on additional parts and services
- Matching orders against stock items and sourcing parts, while offering competitive prices
- Working as a team and independently to reach set goals and KPIs
- Delivering fantastic customer service while remaining efficient and focused on your tasks
- Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
- Managing goods in and out
- Working with suppliers, placing orders or returns and processing paperwork accurately
- Working to a high level of customer service at all times and remain courteous and police to customers
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Hyundai Parts Advisor Apprenticeship - West Riding Hyundai - Bolton employer: Nottingham College
Contact Detail:
Nottingham College Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hyundai Parts Advisor Apprenticeship - West Riding Hyundai - Bolton
β¨Tip Number 1
Get to know the company! Research West Riding Hyundai and understand their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since you'll be handling calls and face-to-face transactions, itβs crucial to sound confident and friendly. Role-play with a friend or family member to get comfortable with common customer scenarios.
β¨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well in a team before. Employers love candidates who can collaborate effectively, especially in a busy environment like a parts department.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we often have tips and resources available there to help you ace the interview process.
We think you need these skills to ace Hyundai Parts Advisor Apprenticeship - West Riding Hyundai - Bolton
Some tips for your application π«‘
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to meet someone's needs. This will show us you're a great fit for our team!
Be Specific About Your Skills: Make sure to highlight any relevant skills or experiences that relate to the role. Whether it's handling stock, working with suppliers, or using IT systems, we want to see how you can contribute to our success.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to the Hyundai Parts Advisor role. Mention specific duties from the job description and explain how your background aligns with them.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Nottingham College
β¨Know Your Stuff
Make sure you understand the core elements of the Parts Advisor role. Familiarise yourself with Hyundai's products and services, as well as the technology used in the industry. This will help you answer questions confidently and show your genuine interest in the position.
β¨Customer Service is Key
Since this role heavily focuses on customer service, prepare examples from your past experiences where you've delivered exceptional service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to meet their high standards.
β¨Team Player Mindset
The job requires working both independently and as part of a team. Be ready to discuss how you collaborate with others to achieve goals. Share specific instances where teamwork led to success, showing that you can contribute positively to their team dynamics.
β¨Practice Makes Perfect
Before the interview, practice common interview questions related to the role. Consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and reduce any nerves on the day. Remember, confidence is key!