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- Tasks: Manage daily admin tasks and support the Health Centre Manager in a dynamic environment.
- Company: Join CityCare, a passionate provider of NHS Community Health Services.
- Benefits: Part-time hours, competitive salary, and opportunities for professional growth.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and experience in admin or healthcare settings preferred.
The predicted salary is between 25760 - 27476 £ per year.
This is an opportunity to join the team at Clifton Cornerstone as a Band 3 - Senior Clerical Officer. This is a part-time position working 22.5 hours per week. Each day is varied, the role requires you to prioritise, multitask and use your own initiative with matters that arise.
Main duties of the job:
- You should possess good organisational, supervision, communication, IT and Admin skills.
- SystmOne experience would be an advantage, but training will be given.
- Attention to detail and the ability to prioritise your own workload is essential.
- You must be confident in completing tasks using your own initiative without supervision, supporting wider building issues and have a good understanding of confidentiality and data protection.
- The successful candidate will need to be flexible to cover and may need to work from alternative sites across the Nottingham CityCare area.
Job responsibilities:
- Organise the day-to-day administration of the Health Centre and take responsibility for the site in the absence of the Health Centre Manager.
- To be responsible for the supervision of staff within the Health Centre.
- Ensure the smooth running of the site and report any faults in a timely manner.
- Ensure a high-quality, welcoming reception function for all clients and visitors.
Key Responsibilities:
- Deputise in the absence of the Health Centre Manager.
- The day-to-day supervision of reception staff within the Centre.
- Resolve client queries and provide information to clients by personal contact and by telephone.
- Work closely with GP Practices, internal and external Organisations and relevant Agencies.
- Provide a focal point for patients, staff, GPs and other agency enquiries.
- Use own initiative to deal with and react appropriately to messages and enquiries.
- Ensure all clients are dealt with in line with the PALS philosophy.
- Participate in fire drills and lectures, identify, assess and refer Health & Safety matters appropriately.
- Participate in the interviewing and selection of receptionists and undertake coaching and Induction for these staff.
- Check and order supplies for use within the health centre.
- Recharge consumables and franking on a quarterly basis to Finance.
- Ensure Health & Safety Procedures are followed and incident forms are submitted accordingly.
- Maintain strict confidentiality in all aspects of work.
- Access Open Space / TAP or other electronic system to assess room usage.
- Report and log any office faults of service equipment.
- Work with the Health Centre Manager to action IPC and Cleaning Audits.
- Ensure building compliance is relevant and up to date.
- Liaise with HD patient contacts and Procurement to keep accurate records and order supplies.
Person Specification:
- Evidence of good organisation skills.
- Demonstrate ability to complete general office procedures, manage own workload and meet tight deadlines.
- Experience of working within the NHS.
- Knowledge of SystmOne and scanning.
- Good working knowledge of Microsoft Office to include Outlook/Word/Excel/Teams.
- Evidence of understanding confidential and sensitive issues.
- Able to work effectively as part of a team.
- Full driving licence and the ability to travel between locations.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Senior Clerical Officer in Nottingham employer: Nottingham CityCare Partnership CIC
Contact Detail:
Nottingham CityCare Partnership CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Clerical Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Clifton Cornerstone. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to clerical duties. Think about how your organisational skills and experience with SystmOne can shine through in your answers.
✨Tip Number 3
Show off your initiative! During the interview, share examples of how you've tackled challenges independently. This will highlight your ability to manage your workload without supervision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at CityCare.
We think you need these skills to ace Senior Clerical Officer in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Senior Clerical Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed your workload in the past. We want to see that you can prioritise and multitask like a pro!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and make sure your writing is easy to read. We appreciate clarity, especially when it comes to communication skills!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Nottingham CityCare Partnership CIC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Clerical Officer. Familiarise yourself with the key duties mentioned in the job description, such as managing workloads, supervising staff, and ensuring compliance. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you handle tight deadlines and maintain accuracy in your work, as these are crucial for the position.
✨Demonstrate Initiative and Flexibility
The ability to use your initiative is key for this role. Think of instances where you've taken charge or made decisions independently. Also, be prepared to discuss your flexibility in covering different sites and adapting to changing circumstances, as this is an important aspect of the job.
✨Understand Confidentiality and Data Protection
Given the sensitive nature of the work, it's vital to have a solid understanding of confidentiality and data protection. Brush up on relevant policies and be ready to explain how you would handle confidential information in your previous roles. This will show that you take these responsibilities seriously and are well-prepared for the role.