Health Centre Manager in Nottingham

We are excited to offer a unique opportunity to join our Support Services Team as a Health Centre Manager. This part-time, fixed-term role covers maternity leave, with the working pattern to be agreed with the successful candidate within the hours of 8.30 am to 5 pm, Monday to Friday. You will lead a team of reception and caretaking staff across four sites. Your leadership will directly contribute to the wellbeing of staff and patients, ensuring each site is safe, compliant, and fit for purpose. As Health Centre Manager, you will be the first point of contact for any staff or building issues.

Your responsibilities include:

• Ensuring your team feels supported.
• Handling sickness reporting.
• Keeping supervision and training current.
• Monitoring compliance.
• Overseeing Health & Safety standards.
• Reporting and monitoring faults.
• Helping maintain a positive environment for everyone.

Each day will be varied, requiring you to prioritise, multitask, and use your initiative. We look forward to welcoming someone who shares our commitment to excellence and teamwork.

Main duties of the job include:

• Representing the Support Services Team in a positive and professional manner at all levels.
• Managing schedules, responding to requests, and supporting staff and wider building issues.
• Demonstrating excellent people skills, organisation, and prioritisation abilities.
• Maintaining attention to detail and confidentiality, especially regarding data protection.
• Working flexibly according to the needs of the service and using your initiative to complete tasks independently.

About us: We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value-driven, people business with a passion for excellence. Our vision and social purpose is to make a difference every day to the health & wellbeing of our communities and our values of kindness, respect, trust, and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high-quality compassionate care.

As a social enterprise, we aim to add social value by investing in the future of our local communities and helping to make a difference in people's lives. CityCare values the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation. We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring. CityCare is an equal opportunities employer. We are positive about employing people with disabilities.

Job responsibilities include:

• Managing up to 5 busy Health Centres ensuring the sites are Health & Safety compliant.
• Managing Clerical and Caretaking staff at various sites, including staff supervision, appraisals, sickness logging, and monitoring.
• Ensuring operational effectiveness and adherence to quality standards and key performance indicators.
• Budget responsibility, including administering and monitoring budgets.
• Ensuring delivery of an effective service in line with local, national, and professional agendas.

Key Responsibilities:

• Assessing and managing the maintenance of the building and equipment.
• Completing annual Building Risk Assessments.
• Managing the reception area and clerical support.
• Managing recruitment and selection of new team members.
• Ensuring all essential training is completed by staff.
• Managing sickness and absence reporting.
• Maintaining strict confidentiality regarding all issues concerned within the service.
• Employing communication skills to negotiate with GPs and other stakeholders.
• Ensuring effective Business Contingency Plans are in place.
• Maintaining good budgetary control.

Experience required includes:

• Working in a health or social care setting.
• Engaging peers and managers through strong communication and negotiation skills.
• Using a range of IT packages.
• Managing staff.
• Multi-agency working.
• Change management.
• Risk assessment and management.
• Information management.
• Undertaking Audits.
• Performance management.

Skills and Attributes:

• Effective interpersonal skills and the ability to build and maintain effective working relationships.
• Knowledge and understanding of Information Governance and management of citizen data.
• Analytical skills and the ability to interpret complex data.
• Excellent organisational skills.
• Ability to manage multiple and competing demands.
• Strong negotiation and influencing skills.
• Ability to manage change effectively.
• Ability to use initiative.

Qualifications:

• Level 4 NVQ Diploma in Business administration or equivalent level of training and experience.
• ECDL or equivalent level of IT training and/or experience.

Salary: £32,073 to £39,043 a year pro rata for part time.