Culture and Inclusion Co-ordinator

Nottingham CityCare Partnership is seeking a Culture and Inclusion Coordinator to provide dedicated administrative and coordination support to our organisational culture, equality, diversity and inclusion (EDI), and staff experience agendas.

This role plays an important part in supporting how we listen to, understand and respond to the experiences of our workforce. We welcome applicants who bring lived experience of equality, diversity and inclusion issues, alongside professional or personal insight that can help inform inclusive practices and support positive cultural change.

Working within the People Services team, the postholder will work closely with the Head of Organisational Development and colleagues across both the People Service and CityCare, to support statutory workforce requirements, staff engagement activity and inclusion priorities. The role involves coordinating data collection, reporting and governance processes, supporting staff networks, and helping to ensure activity is delivered accurately, consistently and on time.

The role would suit someone with strong IT skills (particularly Excel), excellent planning and organisational abilities, and solid general administrative experience, who is motivated to contribute to a values-led NHS community organisation and support inclusive, compassionate workplaces.

Main duties of the job

The Culture and Inclusion Coordinator will:

• Coordinate annual Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES) processes, including data collation, report drafting and action plan tracking.
• Support the delivery of staff survey and pulse survey activity, including timelines, communications, collation of results and monitoring improvement actions.
• Maintain and update action plans relating to culture, inclusion and staff engagement, ensuring progress is tracked and reported appropriately.
• Provide administrative and coordination support for meetings, including agendas, minute taking, action tracking and followup.
• Support staff networks by coordinating meetings, maintaining membership information, drafting communications and tracking actions.
• Assist with culture and engagement initiatives, including arranging workshops, briefings and improvement activity.
• Support the preparation of reports, briefings and presentations relating to workforce culture, inclusion and engagement.
• Maintain accurate records, data sets and shared resources, ensuring information is up to date and accessible.
• Act as a first point of contact for routine enquiries relating to culture, inclusion and staff experience activity, escalating issues where appropriate.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare values the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a force-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Job responsibilities

Job Purpose

• The Culture and Inclusion Co-ordinator will provide dedicated administrative support to the organisations culture, equality, diversity and inclusion, and staff experience agendas.
• Working under the direction of the Head of Organisational Development, the postholder will act as a central point of coordination for routine culture and inclusion activity, maintaining accurate records and data, and providing administrative support, including maintaining documentation and coordinating meetings.
• The role will support the effective delivery of statutory and regulatory workforce requirements, including Gender Pay Gap Reporting, and the Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES), by coordinating data collection, maintaining action plans, and supporting reporting and governance processes. The role has responsibility for ensuring processes are followed and information is accurate and timely. The postholder will support staff network activity and ensure actions are progressed and monitored.
• The postholder will also coordinate staff survey activity, supporting survey administration, communications, collation of results and tracking of improvement actions. The role supports the Head of Service to coordinate the delivery of engagement activities that contribute to improving organisational culture and staff experience.

Dimensions

• Communicate effectively with a range of internal stakeholders, including staff networks, managers and HR colleagues, to coordinate meetings, gather information and provide routine updates.
• Produce clear written communications, meeting documentation (agendas, notes, action trackers), and input data into standard report templates, adapting content for the needs of different audiences.
• Collect, collate and maintain various data sets, ensuring accuracy and consistency.
• Use established procedures to track progress against action plans (e.g. WRES, WDES, staff survey actions) and highlight gaps or issues to the Head of Organisational Development for review.
• Plan and organise own workload to support multiple programmes of work, including staff survey activity and EDI governance cycles and initiatives, within agreed timescales.
• Coordinate meetings, reporting deadlines and documentation, ensuring actions are recorded and followed up.
• Contribute to service improvement by identifying administrative or process improvements and suggesting changes within defined procedures.

Key Responsibilities

• Coordinate the annual WRES and WDES reporting processes, including data collation, drafting reports, maintaining action plans and tracking progress against agreed actions.
• Coordinate the staff survey processes, including survey timelines, communications, response monitoring and collation of results.
• Maintain action plans arising from the staff survey and pulse surveys, tracking progress and supporting reporting to governance groups.
• Provide administrative and coordination support for meetings, including agenda preparation, minute taking, action tracking and reporting.
• Assist with the delivery of agreed EDI initiatives and awareness activity, under the direction of the Head of Organisational Development.
• Support staff networks in coordinating meetings, maintaining membership lists, drafting communications and tracking agreed actions.
• Provide administrative and coordination support for culture and engagement initiatives, including team briefings, workshops or improvement activity.
• Provide administrative support to organisational development activities, including meeting coordination and tracking actions.
• Support data collection and reporting relating to workforce culture, engagement and inclusion metrics.
• Assist with the collating of reports, briefings and presentations for internal use, ensuring accuracy and consistency.
• Support internal communications relating to culture, inclusion, staff survey outcomes and agreed actions.
• Maintain relevant intranet pages or shared resources to ensure information is up to date and accessible.
• Act as the first point of contact for routine enquiries relating to EDI, culture and staff experience activity, escalating issues as appropriate.
• Ensure all work is undertaken in line with CityCare policies, confidentiality requirements and information governance standards.
• Contribute to continuous improvement by identifying opportunities to streamline processes and improve coordination.

Person Specification

Knowledge and skills

• Strong IT skills, specifically in Excel but also including Microsoft Word, Forms and Outlook.
• Excellent written and verbal communication skills.
• An organised, methodical approach with the ability to manage multiple priorities.
• A commitment to confidentiality and professionalism.

Experience

• Experience of providing administrative or coordination support in a complex organisation.
• Experience of working with data, reports or action plans.
• Experience of organising meetings, taking minutes and tracking actions.
• Experience supporting EDI, culture, workforce or staff engagement activity.

Qualifications

• GCSEs (or equivalent) including English and Maths, or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.