Building & Facilities Lead in London

The Buildings and Facilities Lead is responsible for the safe, compliant and efficient operation, maintenance and improvement of company buildings and facilities across all Company sites. The role combines practical facilities maintenance with robust contractor management and control, ensuring that all premises, systems and equipment are maintained in line with statutory requirements, company standards and best practice. This is a practical, site-based role requiring physical activity to safely carry out practical maintenance tasks and inspections across multiple sites.

Key Responsibilities

• Act as the main point of contact for all matters related to building and facilities maintenance and ensure all work required complies with the relevant legislation.
• Manage all aspects of buildings and facilities projects across four sites.
• Work in conjunction with the Maintenance Engineer to manage incoming building maintenance requests and assist them with carrying out building maintenance tasks, including (but not limited to), blocked drains, toilets, sinks, minor leaks, cleaning, ladder and platform use.
• Manage the office cleaning function.
• Liaise with contractors and department managers to ensure access is available when required for works to be carried out.
• Carry out inspections on emergency escape doors, completing relevant documentation.
• Perform routine emergency lighting tests, maintaining test logs and coordinate corrective actions for identified failures, completing weekly and monthly testing of fire alarms.
• Maintain and inspect all spill kits, coordinating spill response actions, and ensuring safe clean-up, reporting, and waste disposal.
• Perform weekly activation and inspection of Eye Wash Stations and documenting.
• Undertake scheduled flushing and temperature monitoring of water outlets to control Legionella risk, ensuring compliance with statutory guidance and maintaining accurate records.
• Inspect First Aid kits and Defibrillator cabinets and pads; restocking items.
• Work in conjunction with the H&S Advisor and department managers to ensure that premises and equipment are properly and efficiently maintained and comply with all relevant regulations and safe to use.
• Act as first point of contact for Pest Control queries, coordinate inspections, liaise with pest control contractor to ensure adequate pest control provision.
• Source external contractors when specialist or building support is required, evaluating quotes/proposals and assist in the assessment of contractor selection.
• Organise building works, raising departmental purchase orders for external works.
• Lead contractor onboarding processes, e.g. verification of insurances, qualifications, RAMS, and completion of inductions; ensuring company policies and procedures relating to H&S are communicated to contractors and adhered to.
• Manage the Permit to Work System and ensure Managers issue Permit to Work documentation to their contractors or suppliers working on the premises to ensure full compliance with legislation.
• Monitor contractor performance, safety compliance, and quality of work while on site; reviewing completed works to ensure standards are met, documentation completed, and any corrective actions are addressed.
• Maintain accurate records of approved contractors and support continuous improvement of contractor performance and compliance.
• Support the department with general administration duties, ensuring all computerised and paper-based reports are controlled and maintained accurately.

What we’re looking for?

• Proven experience in a buildings, facilities or maintenance role involving day-to-day site operations.
• Demonstrable experience carrying out practical facilities maintenance tasks, including minor repairs and inspections.
• A recognised trade background.
• Ability to respond effectively to maintenance requests and prioritise workloads across multiple sites.
• Knowledge of contractor compliance requirements, including RAMS, insurance checks, inductions and Permit to Work systems.
• Experience monitoring contractor performance and safety compliance.
• Strong understanding of risk assessment processes and safe systems of work.
• Strong communication skills with the ability to liaise effectively with contractors, managers and internal teams.
• Experience supporting or completing statutory inspections and testing, e.g. safety, emergency lighting, water hygiene, spill kits and first aid.
• Good attention to detail and the ability to maintain accurate compliance records.
• Excellent people management skills with the ability to build and maintain credible and strong professional relationships at all levels.
• Ability to quickly adapt to changing priorities and manage a diverse remit of responsibilities.
• Ability to work well under pressure and respond positively to challenges.
• A proactive, self-starter with a solution focused approach.
• A full, UK driving licence, with the ability to travel independently between multiple sites as required.

Hours of work and Benefits

• Salary is dependent upon experience and skills.
• Full time, Monday to Friday, 37 hours per week, inclusive of an unpaid meal break (some flexibility will be required to meet operational needs).
• Based at our Parliament Street depot in Nottingham but will be expected to work at any of the Company's sites.
• 25 days' holiday per year plus 8 bank holidays.
• Free travel for you and two nominees on all NCT buses.
• Excellent pension scheme with 6% employer contributions with Life Assurance worth £10,000.
• Great health care package that includes dental and optical care with a range of other benefits.