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- Tasks: Lead a passionate team to deliver personalised care and support patients' unique needs.
- Company: Join a vibrant GP federation dedicated to innovation and collaboration in healthcare.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Be at the forefront of personalised care, shaping health outcomes for diverse communities.
- Qualifications: Experience in healthcare coordination and a passion for patient-centred care.
- Other info: Dynamic role with opportunities for growth and impact in Nottingham's healthcare landscape.
The predicted salary is between 36000 - 60000 £ per year.
The post holder will play a pivotal role in coordinating a multi-disciplinary team within the Bestwood and Sherwood areas of Nottingham City to deliver and support the PCN DES and other relevant national and local related strategies and policies. The team consists of a dedicated team of Social Prescribing Link Workers and Care Coordinators. They are a passionate team who deliver personalised care to a high standard.
The post holder will be responsible for coordinating the team in their day to day work, managing rotas, undertaking case load reviews, identifying training and development needs and being a general first point of contact for any questions, queries and ideas. In addition to line managing the team, the post holder will also hold a caseload of patients in their area of expertise as Social Prescribing Link Worker or Care Coordinator.
The Personalised Care Lead will be responsible for assessing individual needs, developing care plans, and ensuring that patients receive tailored support that aligns with their unique preferences and circumstances. The successful candidate will be responsible for the supervision and support of the personalised care roles within the PCN; evolving and developing business as usual processes and working with the Digital and Business Transformation Manager to develop new initiatives to optimise the care options available for the PCN patients and communities.
Main duties of the job Responsibilities
- Supervision and daily line management of PCN Personalised Care Team members; being a first point of contact or escalation for the team.
- Develop appropriate induction plans for new members of the team; identify training requirements of existing team members.
- Undertake regular supervision meetings with team members, undertaking case reviews and discussions around best practice.
- Encourage development of team through overseeing regular peer support sessions.
- Through feedback, support practices with developing processes to utilise personalised care team members roles to reduce capacity demands.
- Working with practice sites to establish and maintain appropriate referral processes.
- Working with local management teams coordinate and support the deployment of the team within the PCN member practices.
- Monitor personalised care team outputs using appropriate health and wellbeing scoring matrices.
- To manage and support patients through the personalised care model in the role of either a Social Prescribing Link Worker or Care Coordinator.
- Report on activity and performance of Personalised Care Team to PCN Leads, Board and Practices.
Formed in 2016, NCGPA is a vibrant GP federation supporting over 30 practices across Nottingham, serving more than 400,000 patients. We champion collaboration, resilience, and innovation in general practice, sharing expertise and resources to help our teams thrive. From our city-centre hub, we run practices, support PCN teams, and deliver city-wide services. Our mission is rooted in person-centred care, tackling health inequalities, and nurturing a sustainable workforce. With a caring ethos and ambitious vision, we’re proud to support Nottingham's diverse communities and create a brighter future for primary care.
Personalised Care Lead in Nottingham employer: Nottingham City General Practice Alliance
Contact Detail:
Nottingham City General Practice Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personalised Care Lead in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in personalised care. Attend local events or webinars to meet potential colleagues and learn about opportunities that might not be advertised.
✨Tip Number 2
Showcase your passion for personalised care during interviews. Share specific examples of how you've made a difference in patients' lives or improved team dynamics. This will help you stand out as someone who truly cares about the role.
✨Tip Number 3
Prepare for competency-based questions by reflecting on your past experiences. Think about challenges you've faced in team management or patient care, and how you overcame them. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our vibrant team at NCGPA, where we’re all about collaboration and innovation.
We think you need these skills to ace Personalised Care Lead in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in personalised care and team management. We want to see how your skills align with the role of Personalised Care Lead, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for personalised care shine through! We’re looking for someone who genuinely cares about making a difference in patients' lives. Share any personal stories or experiences that fuel your passion for this field.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values.
How to prepare for a job interview at Nottingham City General Practice Alliance
✨Know Your Team Dynamics
Before the interview, get familiar with how multi-disciplinary teams operate, especially in personalised care settings. Understand the roles of Social Prescribing Link Workers and Care Coordinators, as well as how they collaborate to deliver tailored support.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams and coordinating projects. Highlight specific examples where you've successfully led a team, managed rotas, or developed training plans. This will demonstrate your capability to supervise and support the Personalised Care Team.
✨Emphasise Patient-Centred Care
Since the role focuses on personalised care, be ready to talk about your approach to assessing individual needs and developing care plans. Share any relevant experiences that showcase your commitment to person-centred care and how you’ve tackled health inequalities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges within a team. Think of examples where you've had to manage conflicts, implement new processes, or adapt to changes in patient needs, and be ready to discuss these in detail.
