At a Glance
- Tasks: Assist in providing safe transport for children and adults to schools and day centres.
- Company: Join Nottingham City Council, a progressive organisation dedicated to improving community lives.
- Benefits: Enjoy competitive pay, generous leave, pension scheme, and a supportive work culture.
- Other info: Flexible working arrangements available; DBS check required.
- Why this job: Make a real difference while working in an inclusive environment that values innovation.
- Qualifications: No specific qualifications required, but a caring attitude and ability to support passengers are essential.
The predicted salary is between 19700 - 20500 £ per year.
Contract Type: Permanent
Working Hours: 30 hours per week, split shift, during term time 07:30-11:00 and 14:30-17:45, during school holidays 09:00-10:45 and 15:45-17:45
Worker Type: Offsite Worker
Salary: The Starting Salary is £24,790 (Level one), rising to £25,584 (Level three) per annum (pro rata)
Location: Woolsthorpe Depot NG8 3JP
Closing Date: 11th August 2025
We\'ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you\'ve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. In addition to competitive pay, generous leave entitlement, and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .
About the Role
Successful candidates will provide safe and friendly transport for children and adults on their way to and from schools and day centres.
About You
The ideal candidate will have:
- Ability to maintain passenger comfort while providing transport to and from Special Educational Schools and Day Centres. Providing care, responsive and effective support whilst assisting passengers with physical, mental and /or developmental disabilities.
- Ensure the equipment is fit for the route to be undertaken and complies with department policy. Ensure that the tail lift is correctly operated and that all passengers are safe in compliance with the training provided.
- Liaise with the Driver, parents/carers, and other professional people you come in contact with, reporting any issues/ concerns to the office as soon as possible.
- Comply with the principles of standard infection control protocols at all times to prevent the spread of infection.
- This role requires manual handling of people, such as pushing wheelchairs, supporting ambulant passengers with mobility issues, and supporting passengers while using a vehicle tail lift.
- A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post here
At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries, please contact Tracy Wootton by telephone on 0115 876 1464 or by email at Passenger.Transport@nottinghamcity.gov.uk
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
#J-18808-LjbffrTransport Services - Passenger Assistant in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while enjoying a flexible working environment. Join us at our Woolsthorpe Depot, where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Services - Passenger Assistant in Nottingham
✨Tip Number 1
Familiarise yourself with the specific needs of passengers with disabilities. Understanding how to provide effective support and comfort will demonstrate your commitment to the role and make you stand out during the interview.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively liaised with others in previous roles. This is crucial for working with drivers, parents, and other professionals in this position.
✨Tip Number 3
Research Nottingham City Council's values and mission. Being able to articulate how your personal values align with theirs can significantly strengthen your case as a passionate candidate.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations that may arise while transporting passengers, as this will showcase your problem-solving abilities.
We think you need these skills to ace Transport Services - Passenger Assistant in Nottingham
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Passenger Assistant position. Highlight key skills and experiences that align with the role.
Tailor Your CV:Customise your CV to reflect relevant experience, particularly in transport services or working with individuals with disabilities. Emphasise any previous roles that demonstrate your ability to provide care and support.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for making a difference in the community. Mention specific examples of how you have provided support or care in previous roles, and express your commitment to safety and comfort for passengers.
Proofread Your Application:Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nottingham City Council
✨Show Your Passion for Helping Others
During the interview, express your genuine enthusiasm for working with children and adults with disabilities. Share any relevant experiences that highlight your commitment to making a positive impact in their lives.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would liaise with drivers, parents, and other professionals. Use examples from past experiences to showcase your ability to communicate clearly and compassionately.
✨Highlight Your Problem-Solving Abilities
The role may present unexpected challenges. Think of scenarios where you've had to think on your feet or resolve issues quickly. Discuss these situations to demonstrate your ability to handle difficulties while ensuring passenger safety and comfort.
✨Familiarise Yourself with Safety Protocols
Understanding safety protocols is crucial for this position. Research the standard infection control measures and manual handling techniques relevant to the role. Being knowledgeable about these will show your preparedness and commitment to passenger safety.
