At a Glance
- Tasks: Help allocate temporary accommodation and provide vital housing advice to those in need.
- Company: Join a dedicated team at Housing Solutions in Nottingham.
- Benefits: Starting salary of £32,597 with opportunities for growth and development.
- Other info: Dynamic role with a focus on customer care and community impact.
- Why this job: Make a real difference by preventing homelessness and supporting vulnerable citizens.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time)
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
About the Role
The post holder will assist in the allocation of temporary accommodation used by citizens in a housing crisis and will be responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and permanent accommodation used by homeless citizens and those in housing need. This will include intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administering accommodation resources and assisting inquiries under the Housing Act 1996 VII (as amended). The right candidate will be proactive in seeking accommodation outcomes for households experiencing all forms of disadvantage, including those with multiple and complex needs.
About You
- Good working knowledge of housing legislation in both the public and private sector
- An understanding of homelessness and an ability to investigate possible duties owed to citizens under the homelessness legislation
- Ability to communicate complex issues on a face-to-face basis, demonstrating tact, diplomacy, sensitivity and customer care
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
- Ability to be creative, identify problems and work to create solutions
- Commitment to providing a high quality customer‑focused service
- Fluent English is an essential requirement for the role (statutory duty under Part 7 of the Immigration Act 2016)
- DBS enhanced check for a regulated activity is required for this post
Temporary & Supported Accommodation Officer employer: Nottingham City Council
As a Temporary & Supported Accommodation Officer at Housing Solutions in Nottingham, you will join a dedicated team committed to making a real difference in the lives of those facing housing crises. Our supportive work culture prioritises employee development and offers opportunities for growth within the organisation, while our location in the heart of Nottingham provides easy access to local amenities and a vibrant community. With a focus on high-quality customer service and collaboration across sectors, we empower our staff to advocate for vulnerable citizens and create meaningful solutions to homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary & Supported Accommodation Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and homelessness issues. We recommend practising common interview questions and scenarios related to the role, so you can showcase your expertise and problem-solving skills.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or two. A quick email expressing your continued interest can keep you on their radar and show that you're genuinely keen on the position.
✨Tip Number 4
Check out our website for the latest job openings and resources. We’ve got loads of tips and tools to help you land that perfect role in temporary and supported accommodation. Let’s get you started on your journey!
We think you need these skills to ace Temporary & Supported Accommodation Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Temporary & Supported Accommodation Officer role. Highlight your experience with housing legislation and any relevant skills that show you understand homelessness issues. We want to see how you can make a difference!
Showcase Your Communication Skills:Since this role involves a lot of face-to-face interaction, it’s crucial to demonstrate your ability to communicate complex issues clearly. Use examples in your application that showcase your tact and sensitivity when dealing with vulnerable citizens.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can think creatively and find solutions to housing challenges. In your application, share specific instances where you’ve successfully navigated difficult situations or advocated for individuals facing homelessness.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Nottingham City Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation, especially the Housing Act 1996. Be prepared to discuss how this legislation impacts homelessness and temporary accommodation. Showing that you understand the legal framework will demonstrate your capability for the role.
✨Showcase Your Communication Skills
Since you'll be dealing with sensitive situations, practice articulating complex issues clearly and empathetically. Think of examples where you've successfully communicated with clients or stakeholders, highlighting your tact and diplomacy.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've identified problems and created solutions, particularly in challenging circumstances. This could involve working with disadvantaged groups or navigating complex needs—show them you're proactive!
✨Build Rapport with Examples
Think of times when you've built strong working relationships across different sectors. Be ready to share these experiences during the interview, as they’ll want to see your ability to collaborate effectively and maintain good partnerships.
