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- Tasks: Support homeless individuals in temporary accommodation and help them transition to permanent housing.
- Company: Nottingham City Council, dedicated to community support and housing solutions.
- Benefits: Generous annual leave, pension scheme, health benefits, and discounts on various services.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social services.
- Qualifications: Experience with vulnerable groups and strong communication skills required.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 32597 - 35412 £ per year.
Contract: Fixed term until March 2027. Working hours: 37 hours per week, Monday – Friday between 8:00am and 6:00pm on a rota basis. Worker type: Hybrid. Salary: Grade F – £32,597 to £35,412. Location: Highwood House, NG3 4HD.
About the Role
As a Temporary Accommodation Officer you will work as part of a team to provide support and assistance to homeless people living in Nottingham City Council Housing Services’ temporary accommodation. You will help the Temporary Accommodation Manager with day‑to‑day management of sites, collaborate with Housing Solutions and partner agencies and support residents to move on to permanent housing, including preparing clients for successful tenancy sustainment.
About You
- Experience working with vulnerable groups such as homeless people and refugees.
- Remain calm and make accurate decisions under pressure, managing challenging situations.
- Self‑motivation and proactive work with minimal supervision to meet targets.
- Build and maintain effective relationships with internal and external stakeholders.
- Firm yet considerate management of non‑engaging clients.
- Excellent interpersonal and communication skills, with a proven ability to present information clearly.
Requirements
- Completion of a Basic DBS check is required.
Benefits
- 26 days annual leave (rising to 33 after 5 years + bank holidays, with optional purchase).
- Defined benefit pension scheme.
- Smart working support.
- Health and wellbeing benefits and Employee Assistance Programme.
- Discounted memberships at sports, cinema, shopping, and more.
Closing Date: 11 January 2026 (midnight). Applications may close earlier.
Temporary Accommodation Officer NCCHS employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer NCCHS
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with vulnerable groups. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your experience aligns with supporting homeless individuals and managing challenging situations.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, share examples of how you've built relationships with clients or stakeholders. This will highlight your ability to connect with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Temporary Accommodation Officer NCCHS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Temporary Accommodation Officer role. Highlight your experience with vulnerable groups and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since excellent interpersonal and communication skills are key for this role, don’t shy away from showcasing examples where you've effectively communicated or presented information clearly. We love seeing real-life examples!
Be Specific About Your Experience: When writing your supporting documents, be specific about your experience working with homeless people or similar vulnerable groups. We’re looking for concrete examples of how you’ve managed challenging situations and built relationships.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at Nottingham City Council
✨Know Your Stuff
Make sure you understand the role of a Temporary Accommodation Officer inside out. Familiarise yourself with the challenges faced by homeless individuals and the support services available. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work with vulnerable groups, like homeless people or refugees. Highlight how you've managed challenging situations and built relationships with stakeholders. This will show that you have the practical skills needed for the job.
✨Stay Calm Under Pressure
Think of scenarios where you had to make quick decisions in stressful situations. Be ready to discuss how you remained calm and effective. This is crucial for the role, so showing you can handle pressure will impress the interviewers.
✨Communicate Clearly
Practice presenting information clearly and concisely. You might be asked to explain complex issues or solutions, so being articulate is key. Consider doing mock interviews with friends to refine your communication skills before the big day.
