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- Tasks: Help improve access to housing and prevent homelessness in Nottingham.
- Company: Join Nottingham City Council, dedicated to community welfare and innovative solutions.
- Benefits: Enjoy competitive pay, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in people's lives while working in an inclusive culture.
- Qualifications: Knowledge of housing legislation and strong customer service skills required.
- Other info: Hybrid working arrangements available; apply early as the closing date may change.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Fixed Term for 12 months (with the possibility of extension beyond this)
Working Hours: Full and Part time available
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 (Level four) per annum pro rata for part-time
Location: Loxley House, Station Street, Nottingham
We\’ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you\’ve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here
About the Role
At Nottingham City Council, we are committed to ensuring that our community has access to safe and sustainable housing options. We are seeking dedicated and proactive individuals to fill the role of Social Lettings Officers and contribute to our mission.
In this role, you will focus on improving access to private sector housing options and preventing homelessness through early intervention and support. You will be at the forefront of efforts to improve access to safe and sustainable housing for our community.
If you are passionate about making a positive impact on housing accessibility and homelessness prevention, we invite you to be a part of our team. Come and join us in creating a community where safe and sustainable housing is a reality for all.
Key priorities for the post holder will include;
- Good operational working knowledge of housing legislation in both the public and private sector
- Ability to visit and assess property for design, space, and location for suitability
- The ability to visit and inspect properties to identify issues relating to hazards, safety standards and disrepair; making recommendations of remedial action to be taken
- Commitment to providing a high quality customer focussed service
When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.
A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post here.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Rebecca McGill, Private Rented Housing Manager by email at rebecca.mcgill@nottinghamcity.gov.uk
Closing Date: 16 November 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: Week commencing 24 November 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
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Social Lettings Officer employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Lettings Officer
✨Tip Number 1
Familiarise yourself with the latest housing legislation and policies relevant to both public and private sectors. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with Nottingham City Council. Attend local events or join online forums to gain insights and make connections that could support your application.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've successfully assessed properties or dealt with housing issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Showcase your customer service skills during the application process. Think of examples where you've gone above and beyond to assist clients, as this role requires a strong focus on providing high-quality service.
We think you need these skills to ace Social Lettings Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Social Lettings Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Strong Written Statement: Prepare a written statement that clearly outlines your key skills and experiences related to housing legislation, property assessment, and customer service. Use specific examples to demonstrate your commitment to improving housing accessibility and preventing homelessness.
Update Your CV: Ensure your CV is up-to-date and reflects your relevant experience. Highlight any previous roles or projects that align with the priorities of the Social Lettings Officer position, such as working in housing or community services.
Proofread Your Application: Before submitting, carefully proofread your written statement and CV for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nottingham City Council
✨Know Your Housing Legislation
Familiarise yourself with the key housing legislation relevant to both public and private sectors. Being able to discuss specific laws and how they impact housing accessibility will demonstrate your expertise and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided high-quality customer service in previous roles. Highlight your ability to empathise with clients and resolve issues effectively, as this is crucial for a Social Lettings Officer.
✨Demonstrate Proactivity
Be ready to discuss instances where you took initiative to solve problems or improve processes. This role requires a proactive approach to preventing homelessness, so showcasing your ability to act decisively will be beneficial.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview about the council's strategies for improving housing access and preventing homelessness. This shows your genuine interest in the position and helps you understand the expectations better.