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For Companies At a Glance
- Tasks: Serve and advise customers while keeping the shop tidy and operating the till.
- Company: Join Nottingham City Council, a diverse and inclusive employer dedicated to community service.
- Benefits: Enjoy 26 days annual leave, health perks, and discounts at local venues.
- Why this job: Perfect for plant lovers wanting to gain customer service experience in a vibrant environment.
- Qualifications: Good communication skills and some knowledge of plants; cash handling experience is a plus.
- Other info: Casual shifts available, ideal for students looking for flexible work hours.
The predicted salary is between 24413 - 25185 £ per year.
Overview
Retail Assistant – Casual at Nottingham City Council
Location: Woodthorpe Park Plant Shop, Woodthorpe Drive, Sherwood, Nottingham. NG54HA
Contract Type: Casual
Working Hours: Shifts available Monday to Sunday, 10am to 4pm
Worker Type: On-Site Worker
Salary: Starting Salary is £24,413 – £25,185 per annum (pro-rata for part-time) (£12.65 per hour +12.05% holiday pay accrual per hour)
We are looking for people to join the Plant Shop team who can provide high quality customer care by serving and advising customers in the shop and at events.
Responsibilities
- Provide front-line service by serving and advising customers in the shop.
- Maintain a consistently well-presented facility by keeping the retail areas clean and tidy.
- Operate a till, handle cash and take credit card payments in line with Nottingham City Council’s financial regulations.
- Assist with basic administration tasks and complete daily records.
- Provide general information and convey knowledge of horticultural techniques and plants.
- Adhere to all health and safety, hygiene and security policies.
About You
The ideal candidate will have:
- Ability to communicate with a wide range of people
- Knowledge of horticultural techniques and plants
- Experience of using tills and handling cash and card payments
- Willingness to work weekends
- Van driving experience is useful but not essential
Job Details & How to Apply
For informal enquiries, contact Rachel Whittaker at 07984 160635 or rachel.whittaker@nottinghamcity.gov.uk
Closing Date: 19/09/2025
Interviews will be held: TBC
By applying to this job, you agree to our Terms & Conditions.
About Us
Thank you for your interest in working for Nottingham City Council. We offer a range of roles and benefits, including:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the option to buy additional leave
- Defined benefit pension scheme
- Smart Working to support work-life balance
- Health and wellbeing benefits including Employee Assistance Programme
- Discounted membership at local sports/fitness centres, cinema, shopping, etc.
Nottingham City Council is committed to recruiting a diverse and inclusive workforce.
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Retail Assistant - Casual employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Casual
✨Tip Number 1
Familiarise yourself with the products and services offered at the Woodthorpe Park Plant Shop. Knowing your plants and horticultural techniques will not only boost your confidence but also impress the hiring team during any informal chats or interviews.
✨Tip Number 2
Demonstrate your customer service skills by engaging with customers in your current role or through volunteer work. Share specific examples of how you've provided excellent service, as this will show your commitment to high-quality customer care.
✨Tip Number 3
Be prepared to discuss your experience with cash handling and using tills. If you have any relevant experience, think of scenarios where you successfully managed transactions, as this will highlight your reliability and attention to detail.
✨Tip Number 4
Since the role requires weekend availability, make sure to express your flexibility in working hours. Highlighting your willingness to work during peak times can set you apart from other candidates who may not be as available.
We think you need these skills to ace Retail Assistant - Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with what Nottingham City Council is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service. Mention specific examples where you provided excellent customer care or handled cash and card payments, as these are key aspects of the role.
Show Your Knowledge: If you have knowledge of horticultural techniques and plants, make sure to include this in your application. It will demonstrate your suitability for the role and your ability to engage with customers effectively.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nottingham City Council
✨Know Your Horticulture
Brush up on your knowledge of plants and horticultural techniques. Being able to discuss different plant types and care tips will show your passion for the role and impress the interviewers.
✨Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role requires high-quality customer care, so demonstrating your ability to communicate effectively with a diverse range of people is key.
✨Familiarise Yourself with Till Operations
If you have experience using tills, be ready to talk about it. If not, express your willingness to learn quickly. Understanding cash handling and payment processes is crucial for this position.
✨Show Your Flexibility
Since the role involves working weekends, highlight your availability and willingness to work varied shifts. This shows that you're committed and ready to meet the needs of the team.
