At a Glance
- Tasks: Lead and manage Commercial Waste services to ensure efficient delivery across Nottingham and Derby.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in waste management and team leadership required.
The predicted salary is between 40777 - 44075 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting Salary is £40,777 (Level one) rising to £44,075 pro rata for part-time' Pay award pending
Location: Eastcroft Deport, London Road, Nottingham, NG2 3AH
We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
We are recruiting one Operations Manager - Commercial Waste to lead and manage frontline commercial waste collection operations within a defined locality, while also supporting wider, citywide service delivery. The role focuses on providing strong, visible leadership to operational teams, driving service performance, productivity, and efficiency, and ensuring high standards of customer service, health and safety compliance, and environmental performance for our business customers. Working closely with Service Managers, Senior Operations Managers, and internal and external partners, the post holder will play a key role in delivering reliable, customer focused commercial waste services that contribute to the city's environmental, economic, and sustainability objectives.
The ideal candidate will have:
- Essential qualifications
- A full, clean UK driving licence.
- Willingness to undertake relevant health and safety and management training as required.
- Essential experience
- Proven experience of managing large, diverse frontline teams within an operational service, ideally within waste, street cleansing, or a comparable environment.
- Demonstrable experience of people management, including performance management, attendance management, recruitment, training identification, and conducting formal management processes.
- Experience of delivering a responsive, customer focused frontline service and handling challenging situations with members of the public in a calm and professional manner.
- Essential knowledge
- A sound understanding of health and safety legislation and its practical application within frontline operational services.
- Knowledge of equality, diversity, and inclusion principles and the importance of embedding these into everyday management practice.
- Awareness of environmental services, waste management, or street cleansing operations, including service standards and performance monitoring.
- Essential skills and competencies
- Strong, visible leadership skills with the ability to motivate, develop, and manage teams through change and service improvement.
- Excellent communication skills, both written and verbal, with the ability to engage effectively with colleagues, councillors, partners, and members of the public.
- Strong organisational and problem solving skills, with a solution focused and flexible approach to managing competing priorities.
- Confident IT skills, particularly across Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, OneNote, and Teams).
- Ability and willingness to work irregular hours, including evenings, weekends, and bank holidays, when service requirements demand.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Zarina Hearne, Senior Commercial Waste Operations Manager, by telephone on 07961986570 or by email at zarina.hearne@nottinghamcity.gov.uk.
Closing Date: 5th May 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: 7th May 2026
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Operations Manager (Commercial) in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer that prioritises innovation, inclusivity, and employee development. With a competitive salary, generous leave entitlement, and a robust pension scheme, we foster a supportive work culture where your contributions truly make a difference in the community. Join us in Nottingham, where you can thrive in a hybrid working environment while leading impactful commercial waste services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Commercial) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Nottingham City Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the council's values and recent projects. Show us that you're not just interested in the job, but also in making a real impact in Nottingham!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for waste management show!
✨Tip Number 4
Apply through our website for a smoother process. It’s quick and easy, plus you’ll get updates on your application status. Don’t miss out on this opportunity!
We think you need these skills to ace Operations Manager (Commercial) in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in waste and recycling management. We want to see how your skills align with the role of Operations Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Leadership Skills:As a service leader, it’s crucial to demonstrate your ability to lead and manage a team. Share examples of how you've successfully led teams in the past, focusing on collaboration and innovation. We love to see candidates who can inspire others!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Nottingham City Council
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste and recycling management. Familiarise yourself with the latest legislation, policies, and programmes related to waste services. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and managed a team in the past. Think about specific challenges you faced and how you overcame them. This will help you illustrate your ability to lead people effectively, which is crucial for this position.
✨Emphasise Collaboration and Inclusion
Since the role requires a focus on equality, diversity, and inclusion, be ready to discuss how you've fostered an inclusive environment in previous roles. Share experiences where collaboration led to successful outcomes, highlighting your ability to work well with diverse teams.
✨Get Comfortable with Hybrid Working
As this position is hybrid, think about how you can balance working in the office and remotely. Be prepared to discuss your strategies for staying productive and connected with your team while working from home, as this will show you're adaptable and ready for the modern workplace.
