At a Glance
- Tasks: Coordinate and optimise Waste and Street Cleansing services for efficient delivery.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive pay, generous leave, pension scheme, and supportive work culture.
- Other info: Great opportunities for career growth and continuous improvement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in operational planning and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The Operational Logistics Officer ensures the efficient coordination and delivery of Waste and Street Cleansing services. This role supports daily operations, optimises service schedules (workpacks) and contributes to continuous improvement through data analysis, stakeholder collaboration, and using digital tools and systems to enhance decision-making and operational transparency. The position directs day-to-day operational logistics to ensure services are delivered efficiently, on time, and in accordance with established performance standards.
Responsibilities
- Direct the day-to-day operational logistics to ensure services are delivered efficiently, on time, and in accordance with performance standards.
- Optimise service schedules and resources to support the seamless execution of frontline activities.
- Plan and manage operational schedules using digital tools.
- Coordinate logistics across multiple service areas, including waste collection, street cleansing, bulky waste, and bin deliveries.
- Monitor service performance against SLAs and KPIs, and initiate corrective actions where needed.
- Respond to resident enquiries and complaints across various channels within agreed timeframes.
- Support service continuity and emergency response planning during operational disruptions or adverse weather conditions.
Qualifications
- Experience in planning and managing operational schedules using digital tools
- Proven ability to coordinate logistics across multiple service areas, including waste collection, street cleansing, bulky waste, and bin deliveries
- Strong skills in monitoring service performance against SLAs and KPIs, with a track record of initiating corrective actions where needed
- Excellent communication skills, with the ability to respond effectively to resident enquiries and complaints across various channels and within agreed timeframes
- Demonstrated experience in supporting service continuity and emergency response planning during operational disruptions or adverse weather conditions
Benefits
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
Operational Logistics Officer (Cleansing) in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With competitive pay, generous leave entitlements, and a robust pension scheme, we empower our staff to excel in their roles while making a meaningful impact on the community. Join us in delivering essential services that enhance the lives of residents in Nottingham, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Logistics Officer (Cleansing) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Nottingham City Council. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the role and the council's operations. Familiarise yourself with their waste and street cleansing services, and think about how your skills can optimise their service schedules. Show them you’re ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Since you'll be responding to resident enquiries and complaints, it’s crucial to demonstrate your ability to handle these situations calmly and effectively during interviews. Role-play with a friend to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities that match your skills.
We think you need these skills to ace Operational Logistics Officer (Cleansing) in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational logistics and digital tools. We want to see how your skills align with the role of Operational Logistics Officer, so don’t hold back!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements related to service performance and logistics coordination. Use numbers and examples to illustrate how you’ve optimised schedules or improved service delivery – we love a good success story!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nottingham City Council
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of operational logistics, especially in waste and street cleansing services. Be ready to discuss how you've optimised service schedules in the past and the digital tools you've used to manage operations effectively.
✨Showcase Your Data Skills
Since this role involves data analysis for continuous improvement, prepare examples of how you've monitored service performance against SLAs and KPIs. Highlight any corrective actions you've initiated and the positive outcomes that followed.
✨Communicate Like a Pro
Excellent communication is key! Think of instances where you've successfully handled resident enquiries or complaints. Be prepared to demonstrate your ability to respond effectively across various channels, showcasing your customer service skills.
✨Be Ready for the Unexpected
Operational disruptions can happen, so be prepared to discuss your experience with emergency response planning. Share specific examples of how you've ensured service continuity during adverse conditions, showing your proactive approach to problem-solving.
