Tenancy Intervention Officer in Nottingham

Tenancy Intervention Officer in Nottingham

Nottingham Full-Time 36363 - 39152 £ / year (est.) No home office possible
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Nottingham City Council

At a Glance

  • Tasks: Support landlords and tenants by promoting lawful behaviour and addressing housing regulations.
  • Company: Join Nottingham City Council, a progressive and inclusive workplace.
  • Benefits: Enjoy competitive pay, generous leave, and a solid pension scheme.
  • Other info: Hybrid working options available with excellent career development opportunities.
  • Why this job: Make a real difference in the lives of Nottingham's residents while growing your career.
  • Qualifications: Knowledge of housing legislation and experience managing caseloads preferred.

The predicted salary is between 36363 - 39152 £ per year.

Contract Type: Fixed Term 2 years

Working Hours: 37

2 posts available

Worker Type: Hybrid Worker

Salary: £36,363 - £39,152 per annum (Pro rata for part time)

Location: Loxley House

We have an exciting opportunity available for talented individuals to join our team. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement, and access to a generous pension scheme. We strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.

About the Role:

We have 2 posts available to use pro-active and interventionist casework to promote good lawful behaviour, and support landlords and tenants with both new and existing regulations. We will be continuing to pursue prosecutions for illegal eviction, as well as addressing new offences brought in by the Renters Rights Act, representing one of the most significant changes in the private rented sector for decades, with the Council picking up new responsibilities in the policing of new offences. Please note that the needs of the service are such that the post is primarily office based. Interviews will take place on the week commencing 9th March, so we would ask you to advise at application if there are days you are unable to be interviewed that week.

About You:

Candidates will be able to provide advice, promote rights and responsibilities wherever possible, using their sound knowledge of relevant law in the sector. Covering a wide range of subject areas, you will help ensure that a diverse client group gets fair and legal treatment in the sector. The ideal candidates will have:

  • Good knowledge, understanding, and awareness of private rented housing legislation, and its application, or a willingness to learn
  • The experience of prioritising and managing a caseload
  • The ability to deliver objective advice and enforce penalties as necessary in line with Council policy
  • Experience of engaging with and informing stakeholders about relevant subject areas

At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

Closing Date: 2nd March 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Tenancy Intervention Officer in Nottingham employer: Nottingham City Council

Nottingham City Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while enjoying the flexibility of hybrid working arrangements. Join us in our mission to enhance the lives of Nottingham's residents and be part of a team that values innovation and commitment.
Nottingham City Council

Contact Detail:

Nottingham City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Intervention Officer in Nottingham

✨Tip Number 1

Get to know the company culture! Before your interview, check out Nottingham City Council's values and mission. This will help you tailor your answers and show that you're genuinely interested in making a difference in the community.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Tenancy Intervention Officer, especially your knowledge of housing legislation.

✨Tip Number 3

Be ready to share real-life examples! Think of situations where you've successfully managed a caseload or provided advice. This will demonstrate your experience and ability to handle the responsibilities of the role.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Tenancy Intervention Officer in Nottingham

Knowledge of private rented housing legislation
Case Management
Advisory Skills
Stakeholder Engagement
Understanding of legal rights and responsibilities
Ability to enforce penalties
Communication Skills
Problem-Solving Skills
Adaptability
Willingness to learn

Some tips for your application 🫡

Know the Role: Before you start writing, make sure you really understand what a Tenancy Intervention Officer does. Dive into the job description and highlight the key responsibilities and skills required. This will help you tailor your application to show how you fit the bill!

Show Your Passion: We want to see your enthusiasm for making a difference in Nottingham! Use your application to share why you're passionate about housing legislation and helping tenants and landlords. A personal touch can really make your application stand out.

Be Clear and Concise: When it comes to your written application, clarity is key. Make sure your points are easy to read and straight to the point. Avoid jargon unless it's relevant, and keep your sentences short and impactful. We want to see your skills without wading through fluff!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our team there. So, get clicking and let’s see what you’ve got!

How to prepare for a job interview at Nottingham City Council

✨Know Your Legislation

Brush up on your knowledge of private rented housing legislation before the interview. Being able to discuss relevant laws and how they apply to the role will show that you're serious about making a difference in the sector.

✨Showcase Your Case Management Skills

Prepare examples from your past experiences where you've successfully managed a caseload. Highlight how you prioritised tasks and delivered effective advice, as this is crucial for the Tenancy Intervention Officer role.

✨Engage with Stakeholders

Think of instances where you've engaged with stakeholders or informed them about important subject areas. Be ready to discuss how you can effectively communicate and promote rights and responsibilities to diverse client groups.

✨Be Ready for Scenario Questions

Expect scenario-based questions that test your problem-solving skills. Prepare by thinking through potential situations you might face in the role and how you would handle them, especially regarding illegal evictions and new offences under the Renters Rights Act.

Tenancy Intervention Officer in Nottingham
Nottingham City Council
Location: Nottingham
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