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- Tasks: Lead and support service improvement projects to enhance customer experience.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Other info: Dynamic role with opportunities for career growth and innovation.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Degree-level qualification or relevant experience in project management or service delivery.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting salary £32,597 (Level one) rising to £35,412 per annum (pro‑rata for part‑time) (Pay award pending)
Location: Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
As a Project Officer, you will play a key role in improving how services operate across Development Management. You will lead and support service improvement and change projects focused on improving customer experience, delivery timescales, consistency and quality. Working closely with managers, colleagues and partner teams, you will help turn improvement ideas into practical, sustainable changes that make a real difference to how services run. The role sits at the intersection of business improvement, data, digital working and customer service. You do not need a background in planning to succeed — the role is ideal for someone with experience of working in a customer‑focused or operational environment who enjoys analysing problems, coordinating activity and helping services improve.
About You
The ideal candidate will have:
- A degree‑level qualification or equivalent relevant experience in areas such as business, service delivery, project management, operations, digital, performance, or a related field.
- Experience of working in a customer‑focused or service‑led organisation, where improving processes, delivery outcomes or customer experience is a key part of the role.
- Demonstrable experience of supporting or delivering projects, service improvements or change initiatives, including planning activity, tracking progress and working with stakeholders.
- Strong analytical, organisational and communication skills, with the ability to work with data, prepare clear reports or briefings, and explain information to a range of audiences.
Closing Date: Tuesday, 25th May 2026
Interviews will be held: early June 2026
Project Officer in Nottingham employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Nottingham City Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Project Officer roles. Think about how your experience aligns with improving customer experience and service delivery – that’s what they’re after!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss specific examples of how you've improved processes or delivered projects in the past. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Nottingham City Council.
We think you need these skills to ace Project Officer in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Officer role. We want to see how you can contribute to improving services and customer experience, so don’t hold back!
Showcase Your Experience: When detailing your past roles, focus on your experience in customer-focused environments and any projects you've led or supported. We love seeing examples of how you've made a difference in previous positions!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically. We appreciate well-organised applications that are easy to read and understand.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible through our website. This way, you won’t miss out on this exciting opportunity!
How to prepare for a job interview at Nottingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Project Officer role and its responsibilities. Familiarise yourself with the key aspects of service improvement, customer experience, and project management. This will help you articulate how your skills and experiences align with what Nottingham City Council is looking for.
✨Showcase Your Analytical Skills
Since the role requires strong analytical abilities, prepare examples from your past experiences where you've successfully analysed problems and implemented solutions. Be ready to discuss how you used data to drive improvements and how you communicated these changes to various stakeholders.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the team, projects, and the council's vision for service improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Your Communication Skills
As communication is key in this role, practice explaining complex ideas clearly and concisely. You might be asked to present information or provide briefings, so being able to convey your thoughts effectively will set you apart from other candidates.