At a Glance
- Tasks: Support residents through energy improvement projects and coordinate enquiries.
- Company: Join Nottingham City Council Housing Services, a leading employer in the area.
- Benefits: 26 days annual leave, health benefits, and a generous pension scheme.
- Other info: Flexible hybrid working and opportunities for professional development.
- Why this job: Make a real difference in people's lives while promoting sustainable energy.
- Qualifications: Strong communication skills and experience in a fast-paced environment.
The predicted salary is between 32597 - 35412 £ per year.
Role: Energy Project Liaison Officer
Contract Type: Permanent
Working Hours: 37 hours per week, Monday to Friday, between the hours of 8:30am and 5:00pm
Worker Type: Hybrid Worker
Salary: Grade F - Starting Salary is £32,597 (Level one) rising to £35,412 (Level four)
Location: Harvey Road (NG8 3BB) will be the contracted base for this role, but the postholder will be expected to be able to travel to other offices including Loxley House (NG2 3NG) and work sites, as needed.
Make a Real Difference
Work with Nottingham City Council Housing Services. At Nottingham City Council, we are one of Nottingham's largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job; it changes lives.
What We Offer
- A professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful difference
- A comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balance
- A strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualifications
Benefits of joining our team
- 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working to support your work-life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
About the Role
Join Nottingham City Council Housing Services as an Energy Project Liaison Officer within our Sustainable Energy Team, where you will play a key role in supporting residents through energy improvement projects. Acting as a trusted first point of contact, you will provide clear, accessible information, coordinate enquiries, and ensure customers feel informed and supported throughout project delivery. You will work closely with tenants, leaseholders, contractors and internal teams; attending events, leading consultations, and carrying out site visits, to ensure voices are heard and concerns are resolved quickly and fairly. The role involves investigating enquiries, managing access and refusals and contributing to continuous service improvement through data, reporting, and feedback analysis. You will also monitor contractor liaison performance, coordinate project communications, and help shape inclusive engagement practices. This is a varied, people-focused role suited to someone who is organised, empathetic, and confident working with diverse communities. We welcome applicants who share our commitment to equality, collaboration and delivering high-quality housing services for all residents.
About You
The ideal candidate will have:
- Experience of working in a pressurised environment, demonstrating the ability to use initiative and manage competing priorities.
- Strong organisational and prioritisation skills, with the ability to manage workload effectively.
- Excellent interpersonal and communication skills, with the ability to engage and communicate effectively with a wide range of stakeholders.
- The ability to analyse information and use IT systems (including Microsoft Office) to produce clear, concise reports and support decision-making.
- Experience or ability to contribute to service improvement and deliver high-quality, customer-focused outcomes.
- A flexible and proactive approach, with a willingness to support tenants, leaseholders and services to achieve positive outcomes.
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter; we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively; showing your real self is what helps you succeed.
Closing Date: 14th June 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
Project Liaison Officer - Sustainable Energy in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a professional and inclusive work environment where your contributions truly make a difference in the community. With a strong commitment to employee wellbeing, generous leave policies, and extensive learning and development opportunities, you will thrive in a supportive culture that values your skills and promotes a healthy work-life balance. Join us in making a real impact through sustainable energy initiatives while enjoying the benefits of working in one of Nottingham's largest employers.
StudySmarter Expert Advice🤫
We think this is how you could land Project Liaison Officer - Sustainable Energy in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the sustainable energy sector, especially those connected to Nottingham City Council. Attend local events or webinars to make connections and show your enthusiasm for the role.
✨Tip Number 2
Prepare for interviews by researching the latest trends in sustainable energy. Be ready to discuss how you can contribute to Nottingham City Council's mission and share examples of your past experiences that align with their values.
✨Tip Number 3
Practice your communication skills! As a Project Liaison Officer, you'll need to engage with diverse communities. Role-play scenarios with friends or family to boost your confidence in conveying information clearly and empathetically.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making a real difference in the community.
We think you need these skills to ace Project Liaison Officer - Sustainable Energy in Nottingham
Some tips for your application 🫡
Show Your True Self:We want to see the real you! Make sure your application reflects your own experiences and values. Avoid using AI-generated content, as it can come off as generic and won't truly represent who you are.
Tailor Your CV:When applying, ensure your CV clearly demonstrates how you meet the six requirements listed in the job description. Use specific examples from your past experiences that highlight your skills and achievements relevant to the role.
Be Clear and Concise:In your supporting document, keep your language clear and to the point. We appreciate well-structured responses that make it easy for us to see how you fit into the role of Energy Project Liaison Officer.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the advert before the deadline if we find the right candidate, so get your application in through our website as soon as you can!
How to prepare for a job interview at Nottingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Project Liaison Officer in Sustainable Energy. Familiarise yourself with Nottingham City Council's housing services and their commitment to sustainability. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
This role is all about communication and engagement with diverse communities. Prepare examples from your past experiences where you've successfully interacted with various stakeholders. Highlight your ability to listen, empathise, and resolve issues effectively, as these are key traits they’re looking for.
✨Demonstrate Organisational Skills
Given the need to manage competing priorities, be ready to discuss how you stay organised in a busy environment. Share specific strategies or tools you use to keep track of tasks and deadlines, and provide examples of how you've successfully managed multiple projects at once.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer focus. Think of situations where you had to analyse information, make decisions, or improve a service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
