At a Glance
- Tasks: Handle customer inquiries and administrative tasks with strong communication skills.
- Company: Local government office in Nottingham with a supportive work culture.
- Benefits: Competitive pay and flexible hybrid working arrangement.
- Why this job: Join a team that values your input and offers a chance to make a difference.
- Qualifications: Prior customer service experience and ability to multi-task effectively.
- Other info: Apply before 9th February 2026 for this permanent role.
The predicted salary is between 28800 - 43200 £ per year.
A local government office in Nottingham is seeking a Customer Service Representative on a permanent basis. The role requires handling customer inquiries and administrative tasks with strong communication and organizational skills.
Candidates should have prior customer service experience and be able to multi-task effectively. This hybrid position offers competitive pay and a supportive work culture. Interested candidates should apply before the closing date of 9th February 2026.
Hybrid Customer Service Specialist (3 days/week) in Nottingham employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Specialist (3 days/week) in Nottingham
✨Tip Number 1
Make sure to research the local government office in Nottingham before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer inquiries, try role-playing common customer service scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills by preparing a list of questions to ask during the interview. This not only demonstrates your interest but also helps you assess if the job is the right fit for you.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy, which is a bonus in any customer service role.
We think you need these skills to ace Hybrid Customer Service Specialist (3 days/week) in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled inquiries and resolved issues, so share specific examples that showcase your communication and organisational skills.
Tailor Your Application: Don’t just send a generic application! We recommend tailoring your CV and cover letter to match the job description. Use keywords from the listing to show that you’re a perfect fit for the role and understand what we’re looking for.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the ideal candidate for this hybrid position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need about the role there too!
How to prepare for a job interview at Nottingham City Council
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. This will show that you understand the role and can bring valuable skills to the table.
✨Demonstrate Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about handling customer inquiries. Remember, it's not just what you say, but how you say it!
✨Show Off Your Organisational Skills
Be prepared to talk about how you manage multiple tasks effectively. Think of examples from your past jobs where you successfully juggled various responsibilities. This will highlight your ability to thrive in a busy environment.
✨Research the Company Culture
Take some time to learn about the local government office's values and work culture. Being able to align your answers with their ethos will demonstrate your genuine interest in the position and help you stand out as a candidate.