At a Glance
- Tasks: Support citizens in housing crisis and provide essential housing advice.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community by helping those in need.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time) (pay award pending)
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more.
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role:
The post holder will assist in the allocation of temporary accommodation used by citizens in housing crisis and will be responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and permanent accommodation used by homeless citizens and those in housing need. This will include:
- Intervening on behalf of people facing homelessness
- Advocating to prevent homelessness occurring
- Administrating accommodation resources
- Assisting inquiries under the Housing Act 1996 VII (as amended)
The right candidate will be proactive in seeking accommodation outcomes for households experiencing all forms of disadvantage, including those with multiple and complex needs.
About You:
The ideal candidate will have:
- Good working knowledge of housing legislation in both the public and private sector
- An understanding of homelessness and an ability to investigate possible duties owed to citizens under the homelessness legislation
- An ability of communicating complex issues on a face to face basis, demonstrating tact, diplomacy, sensitivity and customer care
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
- Ability to be creative, to be able to identify problems and work to create solutions
- Commitment to providing a high quality customer focussed service
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Liana Burrell by email at liana.burrell@nottinghamcity.gov.uk.
Closing Date: 9th June 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC.
Housing Solutions Specialist: Accommodation & Homelessness Support in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while fostering innovation and collaboration. Join us at Loxley House in Nottingham, where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Specialist: Accommodation & Homelessness Support in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nottingham City Council and understanding their values. Be ready to discuss how your skills align with their mission to support those in housing crisis. Show them you're not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with complex issues and sensitive situations, being able to articulate your thoughts clearly and empathetically is key. Consider mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Nottingham City Council. Get your application in early, as we might close the advert before the deadline!
We think you need these skills to ace Housing Solutions Specialist: Accommodation & Homelessness Support in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Solutions Specialist. We want to see how you can make a difference in our community!
Showcase Your Knowledge:Demonstrate your understanding of housing legislation and homelessness issues in your application. We’re looking for candidates who can communicate complex topics clearly, so don’t hold back on sharing your insights!
Highlight Your Customer Care Skills:Since this role is all about providing support to those in need, make sure to emphasise your commitment to high-quality customer service. Share examples of how you've successfully helped others in challenging situations.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible, as we may close the advert early if we find the right candidate!
How to prepare for a job interview at Nottingham City Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation, especially the Housing Act 1996. Be prepared to discuss how this legislation impacts homelessness and accommodation allocation. Showing that you understand the legal framework will demonstrate your commitment and expertise in the field.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions, practice articulating complex issues clearly and sensitively. Think of examples where you've successfully communicated with clients or stakeholders, especially in challenging situations. This will highlight your customer care skills and ability to handle sensitive topics.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've identified problems and created effective solutions. Whether it's a case of preventing homelessness or managing accommodation resources, showcasing your creativity and proactive approach will set you apart from other candidates.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their work culture and how they support their staff. This not only shows your interest in the role but also helps you assess if the organisation aligns with your values.
