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- Tasks: Deliver outstanding customer service at heritage sites and enhance visitor experiences.
- Company: Local government organisation committed to heritage and community engagement.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Join a passionate team and help visitors connect with history in an exciting way.
- Qualifications: Experience in museums or visitor attractions and ability to thrive under pressure.
- Other info: Flexible hours including weekends and evenings, perfect for students.
The predicted salary is between 28800 - 43200 £ per year.
A local government organization is seeking a Heritage Visitor Assistant in Nottingham. The role focuses on providing exceptional customer service to visitors at various heritage sites while ensuring safety and maximizing enjoyment.
Ideal candidates will have experience in museums or visitor attractions and the ability to work under pressure, including during weekends and evenings.
This position offers competitive pay and benefits, emphasizing an innovative and inclusive workplace culture.
Heritage Visitor Experience Assistant in Nottingham employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Visitor Experience Assistant in Nottingham
✨Tip Number 1
Get to know the heritage sites in Nottingham! Familiarise yourself with their history and what makes them special. This way, when you chat with potential employers, you can show off your passion and knowledge about the places you'll be working at.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide information to visitors. Role-playing with a friend can help you feel more confident and ready for those busy weekends.
✨Tip Number 3
Network like a pro! Attend local events or workshops related to heritage and museums. Meeting people in the industry can lead to job opportunities and insider tips on how to stand out in your application.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Heritage Visitor Experience Assistant role. Plus, it shows you're serious about joining our innovative and inclusive team!
We think you need these skills to ace Heritage Visitor Experience Assistant in Nottingham
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your love for heritage and history shine through! Share any relevant experiences you've had in museums or visitor attractions to show us why you're the perfect fit for this role.
Highlight Customer Service Skills: Since this role is all about providing exceptional customer service, make sure to include examples of how you've gone above and beyond for visitors in previous jobs. We want to see how you can create memorable experiences!
Be Honest About Your Availability: This position requires working weekends and evenings, so be upfront about your availability in your application. We appreciate transparency and want to ensure that we can work together effectively.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Nottingham City Council
✨Know Your Heritage
Familiarise yourself with the heritage sites you'll be working at. Research their history, key exhibits, and any upcoming events. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, especially in high-pressure situations. Think about how you handled difficult visitors or ensured a positive experience for everyone.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a lost child or managing a large group of visitors. Practice your responses to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work as part of a team and your willingness to adapt to different roles, especially during weekends and evenings. Share examples of how you've collaborated with others to enhance visitor experiences in previous roles.
