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- Tasks: Welcome visitors and provide outstanding service at heritage sites.
- Company: Local council promoting a progressive and inclusive work culture.
- Benefits: Competitive salary and flexible weekend hours.
- Why this job: Join a vibrant team and enhance visitor experiences at historic locations.
- Qualifications: Experience in customer service and a passion for engaging with people.
- Other info: Perfect for those seeking casual work with a meaningful impact.
The predicted salary is between 24000 - 36000 £ per year.
A local council in the UK is seeking talented individuals for a casual customer service role at heritage sites. You'll provide a warm welcome and outstanding service while maximizing visitor enjoyment and ensuring safety.
The ideal candidate has experience in frontline service roles, is willing to work varied hours, including weekends, and possesses exceptional customer service skills.
This role offers a competitive salary and is part of a progressive and inclusive work culture.
Heritage Site Customer Experience Host - Weekend Onsite in Nottingham employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Site Customer Experience Host - Weekend Onsite in Nottingham
✨Tip Number 1
Get to know the heritage site inside out! Familiarise yourself with its history, key attractions, and visitor FAQs. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it’s volunteering or just helping out at local events, the more experience you have, the better. We all know that hands-on experience speaks volumes, especially in a role focused on visitor enjoyment!
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to heritage sites and customer service. Connecting with others in the field can lead to job opportunities and insider tips that could help us land that perfect role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who are ready to provide outstanding service and make a difference at our heritage sites.
We think you need these skills to ace Heritage Site Customer Experience Host - Weekend Onsite in Nottingham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in frontline service roles. We want to see how you've gone above and beyond to create a great experience for customers, so share those stories!
Be Yourself: Let your personality shine through in your application. We’re looking for warm and friendly individuals who can connect with visitors, so don’t be afraid to show us who you are!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. We love it when candidates align their skills and experiences with what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Nottingham City Council
✨Know the Heritage Sites
Familiarise yourself with the heritage sites you'll be working at. Research their history, significance, and any current events or exhibitions. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your exceptional customer service skills. Think of situations where you went above and beyond for a customer or resolved a difficult situation. Be ready to discuss these during the interview.
✨Demonstrate Flexibility
Since this role requires varied hours, including weekends, be prepared to discuss your availability openly. Show enthusiasm for working flexible hours and how you can adapt to the needs of the heritage sites, ensuring visitor enjoyment and safety.
✨Emphasise Teamwork and Inclusivity
This position is part of a progressive and inclusive work culture. Share examples of how you've worked effectively in a team and contributed to an inclusive environment. Highlighting your ability to collaborate with diverse groups will resonate well with the interviewers.
