Nottingham City Council is seeking an exceptional leader to become our new Head of Customer Insight. Based in Nottingham with hybrid working, you will shape services by ensuring citizens’ voices inform design and delivery.
You will lead customer insight, engagement, complaints and casework, translating insights into improvements and performance reporting while embedding a citizen-centered culture across the Council.
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Head of Citizen Insight & Service Design in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.
