At a Glance
- Tasks: Use data to improve Nottingham's district heating service and support decision-making.
- Company: Join Nottingham City Council, a progressive employer committed to innovation and inclusivity.
- Benefits: Enjoy competitive pay, generous leave, pension scheme, and health benefits.
- Other info: Flexible hybrid working arrangements available for a better work-life balance.
- Why this job: Make a real impact on the community while developing your analytical skills.
- Qualifications: Experience in data analysis and strong Excel skills are essential.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Fixed Term: 12 Months
Working Hours: 37
Worker Type: Hybrid
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 (Level four) per annum (pro rata for part-time) - pay award pending
Location: Nottingham City Council, Enviroenergy, 12 London Road, Nottingham, NG1 3AB
We've got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
Are you passionate about using data to make a real difference? We are looking for a proactive and analytical District Heating Business Intelligence Officer to help shape the future of Nottingham's district heating service. This is an exciting opportunity to play a key role in turning complex operational, customer, financial and technical data into clear insight that supports better decision‑making, improved service delivery and more efficient use of energy across the district heat network.
You will work with colleagues across Enviroenergy, Finance and wider stakeholder teams to identify trends, solve problems, improve billing accuracy, support debt reduction and help drive performance improvements across the service. The role will suit someone who has excellent excel skills, enjoys working with data, systems and people - someone who can interrogate information, spot patterns, present findings clearly and translate analysis into practical recommendations.
From customer usage trends and payment behaviour to plant performance, billing, reconciliation and network efficiency, your work will help inform decisions that directly affect residents, businesses and the wider city. If you are comfortable working with large datasets, confident using tools such as Excel and data reporting systems, and motivated by the opportunity to support innovation, service improvement and the Council's wider environmental ambitions, we would love to hear from you.
About You
The ideal candidate will have:
- Qualifications or equivalent experience in data analysis, business intelligence, finance, performance reporting, data science, or a related discipline, with evidence of continued professional development and confidence working with complex information.
- Strong experience of analysing and interpreting large datasets, including extracting, cleansing, matching and validating data from different systems to identify trends, risks, anomalies and opportunities for service improvement.
- Advanced Microsoft Excel and reporting skills, with the ability to use formulas, pivot tables, lookups, data validation and visual reporting tools to produce accurate, meaningful and accessible performance, billing and financial reports.
- Good knowledge of financial processes, billing, reconciliation and data quality, ideally within a customer service, utilities, local authority, energy, housing or commercial environment, with an understanding of the importance of accuracy, auditability and confidentiality.
- Excellent communication and stakeholder engagement skills, with the ability to translate technical or complex data into clear insight, reports and recommendations for managers, colleagues, finance teams and external partners.
- A proactive, curious and improvement‑focused approach, with the confidence to identify problems, challenge data inconsistencies, suggest better ways of working, support change and use evidence to help improve customer outcomes and operational performance.
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: 02/09/2026
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits:
- 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working - to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
District Heating Business Intelligence Officer in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With a strong focus on professional development, employees have access to ongoing training and growth opportunities, ensuring they can make a meaningful impact in their roles. Located in the vibrant city of Nottingham, the council provides a collaborative environment where social workers can thrive while contributing to the community's welfare.
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We think you need these skills to ace District Heating Business Intelligence Officer in Nottingham
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