Chief Customer Insight & Civic Experience – Hybrid in Nottingham

Chief Customer Insight & Civic Experience – Hybrid in Nottingham

Nottingham Full-Time On-site
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Nottingham City Council invites applications for Head of Customer Insight. This pivotal role shapes services by translating citizen voices into action, guiding governance, and driving continuous improvement across customer insight and complaints functions.

The post requires strategic leadership, partnership work with senior leaders and residents, and a commitment to inclusive public services across Nottingham.

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Chief Customer Insight & Civic Experience – Hybrid in Nottingham employer: Nottingham City Council

Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.

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Contact Details:

Nottingham City Council Recruitment Team