At a Glance
- Tasks: Provide essential admin support in a busy care home environment.
- Company: Join Nottingham City Council, a leading employer committed to community service.
- Benefits: Enjoy competitive pay, generous leave, and a solid pension scheme.
- Other info: Flexible working arrangements available; we value diversity and inclusivity.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong admin skills, IT proficiency, and excellent customer service experience required.
The predicted salary is between 26403 - 26403 £ per year.
Contract Type: Permanent
Working Hours: 08:30 - 16:30 Monday - Friday (37 Hours)
Worker Type: Onsite Worker
Salary: Starting Salary is £25,583 - £26,403 per annum (pro rata for part-time)
Location: The Oaks Residential Care Home, Campbell Street, Nottingham NG3 1GZ
We've got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
We are seeking a motivated and organised individual to join our team at a Nottingham City Council residential care home. This is a varied and rewarding role that plays a vital part in supporting the smooth day-to-day operation of a busy care setting. As a Business Support Officer, you will provide high-quality administrative support to the home, acting as a key point of contact for residents, families, professionals and visitors. Responsibilities will include:
- Answering telephone calls
- Responding to office enquiries
- Managing correspondence
- Ensuring administrative processes are completed accurately and efficiently
- Photocopying, printing, filing and archiving documents
- Ordering equipment and supplies
- Maintaining records
- Supporting the management of small financial transactions
- Assisting with the processing, monitoring and auditing of information to ensure compliance with organisational procedures and regulatory requirements
The successful candidate will be highly organised, have excellent communication and customer service skills, and be able to manage a varied workload in a professional and confidential manner. Previous administrative experience is desirable, along with good IT skills and the ability to work effectively both independently and as part of a team.
About You
The ideal candidate will have:
- A strong background in administration
- IT skills including all Microsoft Packages
- Experience of working within a care or residential home environment
- Excellent customer service background
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: Sunday 30th August 2026
Thank you for your interest in working for Nottingham City Council. We offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits:
- 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working - to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Business Support Officer Level 2 in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With a strong focus on professional development, employees have access to ongoing training and growth opportunities, ensuring they can make a meaningful impact in their roles. Located in the vibrant city of Nottingham, the council provides a collaborative environment where social workers can thrive while contributing to the community's welfare.
