At a Glance
- Tasks: Support Adult Social Care by sourcing care services and managing referrals.
- Company: Join Nottingham City Council, a progressive and inclusive employer.
- Benefits: Enjoy competitive pay, generous leave, and a great pension scheme.
- Other info: Hybrid working options available with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and experience in customer-focused environments required.
The predicted salary is between 31500 - 38500 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting Salary is £33,673 (Level one) rising to £36,581 (Level four) per annum (pro rata for part-time)
Location: Loxley House, Station street, Nottingham NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
As a Brokerage Officer, you will play an important role in supporting Adult Social Care operations to identify and source appropriate care and support services for people. You will work closely with social care practitioners, providers and other colleagues to source suitable provision, ensuring individual needs and agreed outcomes are considered alongside quality, availability and value for money. The role involves managing referrals, liaising and negotiating with care providers, maintaining accurate records and progressing brokerage activity in a timely way. You will need to be organised, confident in communicating with a range of people and able to manage competing priorities within a busy service.
About You
- Good literacy, numeracy and IT skills, with the ability to accurately record and maintain information.
- Experience of working in a busy customer-focused, administrative or social care environment.
- A good understanding of Adult Social Care and the importance of sourcing care and support that meets assessed needs and agreed outcomes.
- Knowledge and understanding of commissioning and brokerage processes within Adult Social Care.
- Strong negotiation skills, with the confidence to work with providers to achieve appropriate and cost-effective care and support solutions.
- Good commercial awareness and an understanding of the importance of achieving value for money when sourcing care and support.
- The confidence to appropriately challenge providers and escalate concerns where required.
- Strong communication and interpersonal skills, with the ability to build effective working relationships with practitioners, providers and other professionals.
- The ability to work at pace, manage competing priorities and respond effectively to urgent or changing demands.
- Good organisational skills and the ability to manage a varied workload effectively.
- Good problem-solving skills and the ability to identify appropriate solutions when suitable provision may be difficult to source.
- An awareness of the care provider market and the challenges that can affect availability and capacity.
- The ability to work accurately, with good attention to detail and a clear understanding of the importance of maintaining appropriate records.
- The ability to work effectively as part of a team while taking responsibility for your own workload.
- A professional approach and the ability to handle sensitive and confidential information appropriately.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: 6th November 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: To be confirmed.
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.
Brokerage Officer in Nottingham employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officer in Nottingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nottingham City Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nottingham City Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nottingham City Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nottingham City Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Brokerage Officer in Nottingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nottingham City Council:Before hitting send, make sure to tailor your application specifically to Nottingham City Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nottingham City Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
