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- Tasks: Provide housing advice, prevent homelessness, and manage temporary accommodation.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Customer service skills, understanding of homelessness, and IT proficiency required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 26824 - 27694 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level three) pro rata for part-time
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people who are innovative, driven and committed to serving and improving Nottingham.
About the Role:
Promoting the Council's vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services, the post holder is responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in housing need. This will include:
- Intervening on behalf of people facing homelessness
- Advocating to prevent homelessness occurring
- Administrating accommodation resources
- Assisting inquiries under the Housing Act 1996 VII (as amended)
About You:
The ideal candidate will have:
- A commitment to providing a high quality customer focussed service
- An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care
- An understanding of homelessness and the Housing Act 1996, in order to investigate possible duties owed to citizens
- General knowledge of safeguarding
- Practical knowledge of IT Systems including a variety of software packages including Word, Excel and PowerPoint to produce documents and the aptitude to learn new systems as required
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
Additional Information:
You can find the job description for this post here. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
Closing Date: 1st March 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC.
Accommodation and Supported Housing Advisor in Nottingham employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation and Supported Housing Advisor in Nottingham
✨Tip Number 1
Get to know the company! Research Nottingham City Council's values and mission. When you understand what they stand for, you can tailor your approach during interviews to show how you align with their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing advice and homelessness. Role-play with a friend or use our resources to boost your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Accommodation and Supported Housing Advisor in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation and Supported Housing Advisor. We want to see how you can contribute to our mission of serving Nottingham's citizens!
Showcase Your Customer Service Skills: Since this role is all about providing a high-quality customer-focused service, don’t forget to include examples of how you've successfully communicated complex issues in the past. We love seeing that tact and sensitivity in action!
Demonstrate Your Knowledge: Familiarise yourself with the Housing Act 1996 and any relevant safeguarding knowledge. We’re looking for candidates who understand the ins and outs of homelessness and can advocate effectively for those in need.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate – get your application in early!
How to prepare for a job interview at Nottingham City Council
✨Know Your Stuff
Make sure you brush up on the Housing Act 1996 and understand the key issues surrounding homelessness. Being able to discuss these topics confidently will show that you're serious about the role and can handle the complexities involved.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you had to communicate complex information with tact and sensitivity, as this is crucial for the role.
✨Get Familiar with IT Systems
Since the job requires practical knowledge of various software packages, be ready to discuss your experience with Word, Excel, and PowerPoint. If you’ve used any specific housing management systems, mention those too!
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
