At a Glance
- Tasks: Assist with setting up and managing markets and events across Nottingham.
- Company: Join Nottingham City Council, a progressive and inclusive employer.
- Benefits: Earn £13.26 per hour, enjoy flexible hours, and access great leave and pension benefits.
- Other info: Flexible casual role with opportunities for growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Good communication skills and the ability to work independently or in a team.
The predicted salary is between 13.26 - 13.26 £ per hour.
Contract Type: Casual
Working Hours: Variable hours, worked on an as-required basis to provide operational cover for leave, sickness, vacancies and events. Flexibility is essential as hours and days of work will vary in line with service needs. Shift patterns are 05:00 to 13:00, 09:30 to 18:00, 07:30 to 15:30, 06:00 to 13:30, 11:30 to 19:00, 08:30 to 16:30.
Worker Type: Onsite Worker
Salary: £13.26 per hour (Pay award pending)
Location: Glasshouse Street Market Offices, Glasshouse Street, Nottingham, NG1 3LP with regular travel and working across Nottingham City Council's market and fair sites, including: Victoria Market, Bulwell Market, Hyson Green Market, Clifton Market.
We are looking to recruit a number of flexible Casual Market Operatives to support the Markets and Fairs service across Nottingham. These roles provide essential operational cover for annual leave, sickness absence, vacancies, events and periods of increased demand.
Working across a range of market sites and street trading locations, you will assist with the set-up, operation and breakdown of markets and events, ensuring sites are safe, clean and welcoming for traders, visitors and customers. Duties may include:
- Erecting and dismantling market stalls
- Moving equipment
- Assisting traders
- Carrying out site inspections
- Maintaining cleanliness standards
- Undertaking general market operational duties
This is a casual, as-required position with no guaranteed hours. Flexibility is essential, as shifts will vary and may include early mornings, evenings, weekends and bank holidays in line with service requirements.
The ideal candidate will have:
- Good communication and interpersonal skills, with the ability to deal confidently and professionally with traders, customers and colleagues.
- The ability to work independently and as part of a team.
- Good organisational skills and the ability to prioritise tasks effectively.
- A practical approach to work, including the ability to undertake manual handling and outdoor duties in all weather conditions.
- An understanding of the importance of health and safety and safe working practices.
- Basic IT skills for completing records and communicating with colleagues.
- The ability to travel to and work across multiple market and event sites throughout Nottingham as required.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: 1st August 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.
Market Operative employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With a strong focus on professional development, employees have access to ongoing training and growth opportunities, ensuring they can make a meaningful impact in their roles. Located in the vibrant city of Nottingham, the council provides a collaborative environment where social workers can thrive while contributing to the community's welfare.
StudySmarter Expert Advice🤫
We think this is how you could land Market Operative
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Nottingham City Council.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Nottingham City Council. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Market Operative
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Nottingham City Council.
How to prepare for a job interview at Nottingham City Council
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Nottingham City Council's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Nottingham City Council offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
