At a Glance
- Tasks: Support Nottingham's libraries with admin, finance, and customer service tasks.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Other info: Flexible hours available; perfect for students or those seeking part-time work.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in admin and finance, strong IT skills, and excellent communication.
The predicted salary is between 25583 - 26403 € per year.
Contract Type: Permanent
Working Hours: 2 posts - 19 and 18.5 hour available
Worker Type: Hybrid Worker
Salary: Starting Salary is £25,583 (Level one) rising to £26,403 per annum (pro rata for part-time)
Location:Nottingham Central Library, 1 Carrington Street, Nottingham, NG1 7FH
We\'ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you\'ve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .
About the Role
Make a real impact behind the scenes of Nottingham\'s library services.
Are you organised, proactive, and looking for a role where every day is different? We\'re looking for a Library Support Officer to join our Business Team and help keep our libraries running smoothly.
In this key role, you\'ll provide reliable and efficient administrative, financial, and performance data support to library services across the city.
You\'ll be involved in a variety of tasks, including, processing purchase orders, invoices, and financial transactions; collecting, inputting, and checking data to help improve our services; assisting with office administration, stock control, supplier management and room bookings; and responding to customer and colleague enquiries by phone, email, and in person.
There are 2 Part-time posts available:
Post 1: 19 hours per week (anticipated Monday - Wednesday)
Post 2: 18.5 hours per week (anticipated Wednesday - Friday)
This is a varied and rewarding role for someone who enjoys working collaboratively, managing multiple tasks, while making a difference to the communities we serve.
About You
The ideal candidate will have:
Essential:
- Proven experience providing administrative and financial support in a busy office environment.
- Confidence using a range of IT systems, particularly Microsoft Office (Excel, Word, Outlook) and databases.
- Excellent customer service and communication skills, with the confidence to handle enquiries and resolve issues professionally.
- A flexible, team-focused approach, but also able to work independently with minimal supervision.
- Strong organisational skills with the ability to manage multiple tasks, prioritise workload, and meet deadlines while remaining calm under pressure.
- Strong attention to detail and accuracy when processing performance data and financial orders.
Desirable:
- Knowledge of finance processesand procurement (or the willingness to learn)
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiriesplease contact Kam Harte, Libraries Business Manager, by telephone on 0115 876 1947 or by email at kam.harte@nottinghamcity.gov.uk.
Closing Date: Friday 10 October 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held:week commencing 22nd & 23rd October 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Library Support Officer in Nottingham employer: Nottingham City Council
Nottingham City Council is an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With competitive pay, generous leave entitlements, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while enjoying the flexibility of hybrid working arrangements. Join us at Nottingham Central Library, where your contributions will help enhance library services and enrich the lives of those in our vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Library Support Officer in Nottingham
✨Tip Number 1
Get to know the library services in Nottingham! Familiarise yourself with their mission and values, so you can show how your skills align with their goals during interviews. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Since you'll be handling enquiries, think of scenarios where you might need to resolve issues. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office. If you're not super confident, there are loads of free online resources to help you get up to speed. Being tech-savvy will definitely give you an edge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on the closing date and try to submit your application early to avoid any last-minute hiccups.
We think you need these skills to ace Library Support Officer in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Library Support Officer. We want to see how you can make a difference in our libraries!
Show Off Your Skills:Don’t hold back on showcasing your administrative and financial support experience. We’re looking for someone who’s organised and detail-oriented, so let us know how you’ve excelled in these areas before.
Be Personable:Since this role involves customer service, it’s important to convey your communication skills. Share examples of how you’ve handled enquiries or resolved issues professionally – we love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Nottingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Library Support Officer. Familiarise yourself with tasks like processing purchase orders and handling customer enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your IT Skills
Since the job requires confidence in using Microsoft Office and databases, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used them in previous roles to streamline processes or improve efficiency.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle specific customer service situations. Think of examples from your past where you resolved issues or provided excellent service. This will show that you can communicate effectively and handle enquiries professionally.
✨Demonstrate Your Organisational Skills
The role involves managing multiple tasks, so be ready to talk about how you prioritise your workload. Share strategies you use to stay organised and calm under pressure, as this will highlight your ability to thrive in a busy environment.
