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- Tasks: Help library users find resources, shelve books, and deliver engaging events.
- Company: Join Leicestershire County Council and be part of a vibrant community.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive environment.
- Why this job: Share your love for reading and make a difference in your community.
- Qualifications: Passion for reading, customer service skills, and digital tech experience required.
- Other info: Inclusive workplace with opportunities for personal growth and development.
The predicted salary is between 21996 - 22287 £ per year.
Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, consider becoming a Library Services Assistant.
As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.
To apply for this post, you must:
- Have an interest in reading, learning and culture.
- Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
- Understand the importance of delivering a high level of customer service.
- Have excellent written and verbal communication skills and the ability to deliver events, activities, and tasters sessions.
- Have good literacy and numeracy skills to undertake the duties of the role.
- Be able to work as part of a team and on your own initiative.
- Have good time management skills and the ability to work to deadlines.
- Have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.
Flexible Working
Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Wherever possible, we will consider working arrangements that suit an individual’s personal circumstances while still meeting the needs of the Council.
For more information
For more information or an informal discussion, please contact: Charlotte Richards, Library Supervisor Telephone: 0116 3054176
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities.
Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above.
Important notice: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Library Assistant - Hinckley Library employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant - Hinckley Library
✨Tip Number 1
Get to know the library! Before your interview, visit Hinckley Library and familiarise yourself with its layout, services, and events. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these during your interview to demonstrate your commitment to helping library users.
✨Tip Number 3
Show off your tech skills! Since the role involves assisting with digital resources, brush up on your IT knowledge. Be prepared to discuss any relevant qualifications or experiences that highlight your comfort with technology.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Library Assistant - Hinckley Library
Some tips for your application 🫡
Show Your Passion for Reading: Make sure to highlight your love for reading and how it drives you to help others discover the joy of books. Share any personal experiences that showcase your enthusiasm!
Tailor Your Supporting Statement: When writing your supporting statement, directly address the criteria listed in the job description. Use specific examples from your past experiences to demonstrate how you meet each requirement.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using straightforward language and keeping your sentences concise. Avoid jargon unless it's relevant to the role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Nottingham City Council
✨Show Your Passion for Reading
Make sure to express your love for reading and how it influences your life. Share specific examples of books or authors that have inspired you, and discuss how you would promote reading to library users.
✨Demonstrate Customer Service Skills
Prepare to give examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, and be ready to explain how you would apply those skills in a library setting.
✨Highlight Your Digital Skills
Since the role involves assisting with IT systems and promoting digital resources, be prepared to discuss your experience with technology. Mention any relevant qualifications like ECDL or ITQ level 2, and share how you've used digital tools to enhance user experiences.
✨Emphasise Teamwork and Initiative
This position requires both teamwork and the ability to work independently. Prepare to talk about times when you've successfully collaborated with others, as well as instances where you took the initiative to solve a problem or improve a process.
