Lettings and HomeLink manager

Lettings and HomeLink manager

Nottingham Full-Time 44711 - 47754 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and promote the Lettings and HomeLink service, managing properties and housing applications.
  • Company: Join Nottingham City Council, a progressive employer dedicated to serving the community.
  • Benefits: Enjoy flexible working, 26 days leave, a generous pension, and health perks.
  • Why this job: Make a real impact in Nottingham while developing your career in an inclusive environment.
  • Qualifications: Experience in service leadership, team motivation, and delivering high-quality housing services required.
  • Other info: We value diversity and encourage applications from all backgrounds, especially underrepresented groups.

The predicted salary is between 44711 - 47754 £ per year.

Contract Type:Permanent

Working Hours:37 Hours Per Week – Flexible and agile working (by agreement). Though essentiallyMonday to Friday, 08:30am – 4:50pm

Worker Type:Hybrid Worker

Salary:Grade I – £44,711 (Level one) rising to £47,754(Level four)per annum

Location:Harvey Road, NG8 3BB

Weve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity youve been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

  • You can read more about the different benefits offered to colleagues working for Nottingham City Councilhere.

About The Role

As the Lettings and HomeLink manager you will lead, develop and promote the Lettings and HomeLink service across the city. Providing effective management of void properties, housing applications and property adverts to maximise income and customer satisfaction.

About You

The ideal candidate will have:

  • Vision, Strategy and Delivery:Experience as a service leader in a complex organisation, with experience of delivering against outcomes and creating clear objectives, creating a culture of continuous improvement, commercially aware with strong analytical skills and an awareness of key issues in your market and for the city of Nottingham
  • Leading People:Evidence of successfully leading teams, with experience of motivating people and creating high performing services, empowering others to make decisions, successfully managing well being and resilience and the ability to plan for the future, with effective workforce planning skills.
  • Technical Skills and Knowledge:Management and delivery of high-quality housing services including experience of delivering customer service review programmes incorporating best practice and value for money.
  • Change and Innovation:Able to lead service through change, with experience of evidence of leading change programmes, bringing others on the journey with you, identifying and delivering innovative service delivery models and the ability to create a culture of continuous improvement
  • Collaboration:A collaborative leader, with evidence of successfully in partnership across different sectors and fostering / harnessing partnerships, able to develop a culture of collaboration, alongside political acumen and able to develop productive relationships with senior figures within an organisation
  • Equality, Diversity and Inclusion:A strong focus on ability and personal commitment to equality, diversity and inclusion, with evidence of delivery of inclusive services, understanding the challenges faced and how they can be overcome. Evidence of developing people and services/teams recognise, respect and value individual needs to achieve a culture of inclusivity. Demonstrating personal commitment to the equality, diversity and inclusion challenges faced by our workforce and Nottinghams people.

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on theadditional informationfor applicants page.

Closing Date:27 July 2025 (midnight) – Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held:Interviews will be held on 12 and/or 13 August at Loxley House Please note this is subject to change

By applying to this job, you agree to ourTerms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

  • 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering17.9%
  • Smart Working to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and community (LGBTQ+) and if you are Disabled – these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

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Lettings and HomeLink manager employer: Nottingham City Council

Nottingham City Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and a commitment to flexible working arrangements, we empower our staff to thrive while making a meaningful impact in the community. Join us in shaping the future of Nottingham and enjoy access to a range of benefits designed to enhance your work-life balance.
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Contact Detail:

Nottingham City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lettings and HomeLink manager

✨Tip Number 1

Familiarise yourself with Nottingham City Council's values and mission. Understanding their commitment to innovation, inclusivity, and community service will help you align your responses during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Nottingham City Council. They can provide insights into the organisational culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Prepare specific examples that demonstrate your experience in leading teams and managing change. Highlighting your ability to motivate others and implement innovative solutions will resonate well with the hiring team.

✨Tip Number 4

Showcase your commitment to equality, diversity, and inclusion in your conversations. Be ready to discuss how you've previously addressed these issues in your work, as this is a key focus for Nottingham City Council.

We think you need these skills to ace Lettings and HomeLink manager

Leadership Skills
Strategic Planning
Analytical Skills
Customer Service Management
Change Management
Collaboration and Partnership Building
Equality, Diversity and Inclusion Awareness
Performance Management
Workforce Planning
Service Improvement
Communication Skills
Problem-Solving Skills
Commercial Awareness
Project Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Lettings and HomeLink manager position. Tailor your application to highlight how your experience aligns with these aspects.

Demonstrate Relevant Experience: In your CV and supporting documents, clearly demonstrate how you meet the six requirements outlined in the job description. Use specific examples from your past roles that showcase your leadership, technical skills, and commitment to equality and diversity.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about this role and how you can contribute to Nottingham City Council's goals. Make sure to address your vision for the Lettings and HomeLink service.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.

How to prepare for a job interview at Nottingham City Council

✨Show Your Leadership Skills

As a Lettings and HomeLink manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've motivated others and created high-performing services in previous roles.

✨Highlight Your Change Management Experience

The role requires someone who can lead through change. Be ready to discuss specific change programmes you've led, how you brought others along with you, and the innovative service delivery models you've implemented.

✨Emphasise Collaboration and Partnership Building

Collaboration is key in this position. Think of instances where you've successfully partnered with different sectors or developed productive relationships with senior figures. This will show your ability to foster a collaborative culture.

✨Demonstrate Commitment to Equality and Inclusion

Nottingham City Council values diversity and inclusion. Prepare to share your experiences in delivering inclusive services and how you've addressed challenges related to equality, diversity, and inclusion in your previous roles.

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