At a Glance
- Tasks: Support older and vulnerable tenants, ensuring their wellbeing and connecting them with necessary services.
- Company: Join Nottingham City Council, a leading employer dedicated to community service and innovation.
- Benefits: Enjoy 26 days annual leave, a generous pension scheme, and health benefits including gym discounts.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with diverse workloads and strong communication skills are essential; driving licence required.
- Other info: Flexible working arrangements available; we value diversity and encourage applications from all backgrounds.
The predicted salary is between 22700 - 30000 £ per year.
Role: Independent Living Coordinator
Contract Type: Permanent
Working Hours: 37 hours per week, Monday – Friday, between the hours of 8:30 a.m. and 5:00 p.m.
Worker Type: Offsite Worker
Salary: Grade E – Starting Salary is £28,598 (Level one) rising to £31,022 (Level four)
Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City.
We have an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more.
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About The Role
As an Independent Living Coordinator with Nottingham City Council Housing Services, you’ll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy.
Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You’ll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you’ll work across different locations and occasionally outside standard hours.
We are looking for someone who is compassionate, organized, and committed to delivering excellent customer care. You’ll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person‑centred housing services.
About You
- Experience of managing a diverse workload, working in a fast‑moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines.
- Experience of undertaking home visits to tenants, ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaising with voluntary and statutory agencies and carers.
- Experience of maintaining tenant and scheme records, both manual and computerised, including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.
- Ability to make accurate and timely decisions, often in pressurised situations, and to act tactfully and with sensitivity and courtesy at all times.
- A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies.
- Ability to develop and present written or verbal information in a clear and concise manner.
Please ensure you demonstrate clearly how you meet the six requirements in your CV & supporting document.
Essential Requirements
- A full UK driving licence and access to a vehicle is essential.
- This post is subject to an enhanced DBS check.
Benefits
- 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually.
- Access to a generous, defined benefit pension scheme offering 17.9%.
- Smart Working to support your work life balance.
- Health and wellbeing benefits including access to our Employee Assistance Programme.
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more.
Closing Date: 30 January 2026 (11:59 pm) – Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interview Date: w/c 23 February 2026
Equality and Diversity
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and community (LGBTQ+) and if you are disabled – these groups of people are underrepresented in our workforce, and we would like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and encourage you to discuss this with us during the selection process, should this be something you are interested in.
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Independent Living Coordinator employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of older and vulnerable people. Understanding their challenges will help you demonstrate your empathy and suitability for the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the social care sector, especially those who work with independent living schemes. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing diverse workloads and handling conflicting priorities. Think of specific examples that showcase your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research Nottingham City Council's values and recent initiatives. Being able to align your personal values with theirs during conversations can significantly enhance your appeal as a candidate.
We think you need these skills to ace Independent Living Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Independent Living Coordinator position. Make notes on key skills and experiences that align with your background.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in managing diverse workloads and working with older or vulnerable individuals. Ensure you clearly demonstrate how you meet the six essential requirements mentioned in the job listing.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in the lives of others. Use specific examples from your past experiences to illustrate your communication skills, adaptability, and decision-making abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nottingham City Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Independent Living Coordinator. Be prepared to discuss how your experience aligns with the needs of older and vulnerable people, as well as your approach to promoting their wellbeing.
✨Showcase Your Communication Skills
Since good communication is essential for this role, think of examples where you've effectively communicated with diverse groups. Be ready to demonstrate your ability to convey information clearly and concisely, both verbally and in writing.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making skills in complex situations. Prepare scenarios from your past experiences where you had to make timely decisions while being tactful and sensitive to the needs of others.
✨Highlight Your Organisational Skills
The role requires managing a diverse workload and meeting specific targets. Be ready to discuss how you prioritise tasks, manage time effectively, and maintain accurate records, both manual and computerised.