Nottingham City Council is seeking a skilled social care complaints investigator to deliver statutory complaints arrangements across Adult Social Care and Children’s Services. You will assess and investigate complex cases, prepare evidence-based reports, and support fair outcomes to drive service improvement.
The role is hybrid with 37 hours per week, based at Loxley House in Nottingham. The starting salary is £37,563 rising to £40,444 per annum (pro rata for part-time) on a 6‑month fixed-term
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Hybrid Social Care Complaints & Mediation Specialist employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.
