Nottingham City Council is recruiting a Call Handler to be the first point of contact for the Children's Front Door. This hybrid, full-time role (37 hours per week) involves receiving, recording and triaging contacts, safeguarding concerns and requests for support relating to children and young people.
You will gather information, assess urgency, escalate where required and work with partners to ensure timely, appropriate responses.
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Hybrid Front-Door Child Safeguarding Call Handler employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.
