Nottingham City Council is seeking a Customer Service Centre Team Leader in Nottingham to drive a high-quality, customer-focused service across housing management, repairs, and 24/7 contact operations. You will lead a team of advisors, coach performance, and plan workforce scheduling while implementing digital solutions and ensuring compliance with relevant legislation.
This hybrid role offers a permanent contract, a structured 37-hour week, and a supportive environment that values diversity and
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Hybrid Customer Service Centre Team Lead employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.
