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- Tasks: Support housing advice casework and help prevent homelessness in Nottingham.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Knowledge of homelessness legislation and strong supervisory skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36363 - 39152 £ per year.
Contract Type: Permanent
Working Hours: 37 per week
Worker Type: Onsite Worker
Salary: Starting Salary is £36,363 (Level one) rising to £39,152 per annum ‘pro rata for part-time’
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
The post holder is responsible for supporting the Prevention and Assessment Manager in matters of housing advice casework, helping prevent homelessness and ensuring that the City Council fulfils its legal and safeguarding requirements to citizens in housing need or crisis. This will include evaluating citizen need assessment, housing advice, homelessness prevention and deciding homelessness duties in accordance with the Housing Act 1996 (as amended). The role involves having oversight of casework at all stages, providing technical advice and ensuring that all decisions are dealt with in accordance with legislation, Council policy, and statutory deadlines.
About You
The ideal candidate will have:
- Comprehensive and up to date working knowledge of Homelessness and associated legislation and able to advise colleagues and decide any duties owed to citizens for the Authority
- Ability to supervise and support staff on a day to day basis to deliver a customer facing service, providing technical advice on a range of homelessness issues
- Ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
- Experience of dealing with legal challenges from advocates and customer complaints
- Ability to be creative, to identify problems and work to create solutions
A DBS enhanced check for a regulated activity is required for this post. The role requires participation in the on-call rota. This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.
Closing Date: 08 February 2026
Interviews will be held: Friday 13 February 2026
Housing Casework Supervisor employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Casework Supervisor
✨Tip Number 1
Get to know the company! Research Nottingham City Council and its values. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated your skills in housing casework or managing complex workloads. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Nottingham City Council.
We think you need these skills to ace Housing Casework Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Housing Casework Supervisor. We want to see how you can make a difference in preventing homelessness and supporting citizens in need.
Showcase Your Knowledge: Demonstrate your understanding of homelessness legislation and casework processes. We’re looking for someone who can provide technical advice and manage complex workloads, so don’t hold back on sharing relevant experiences!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and achievements. We appreciate attention to detail!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible, as we may close the advert early. Head over to our website to get started on your application today!
How to prepare for a job interview at Nottingham City Council
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and any recent amendments. Being able to discuss specific legislation and how it applies to homelessness prevention will show that you're not just familiar with the rules, but that you can apply them in real situations.
✨Demonstrate Your Leadership Skills
As a Housing Casework Supervisor, you'll need to lead a team effectively. Prepare examples of how you've supervised staff in the past, particularly in high-pressure situations. Highlight your ability to provide technical advice and support to your team.
✨Showcase Problem-Solving Abilities
Think of instances where you've identified problems and created solutions, especially in housing or social services. Be ready to discuss these examples during the interview to demonstrate your creativity and critical thinking skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills under pressure. Practice articulating your thought process when faced with complex cases, ensuring you highlight your attention to detail and prioritisation skills.
